Medical Office Associate I, Per Diem, Float, Family Medicine, Northern NJ
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Atlantic Health System Medical Office Associate I, Per Diem, Float, Family Medicine, Northern NJ
Description
- Answer phones and greet patients in a professional and courteous manner.
- Schedule, confirm, and reschedule patient appointments.
- Register patients and maintain accurate demographic and medical information in the EMR system.
- Verify insurance eligibility, collect co-pays, and assist with billing-related inquiries.
- Process referrals, prior authorizations, pre-certifications, and medical records requests.
- Maintain provider schedules and support daily office operations.
- Balance daily cash collections according to office procedures.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Perform other administrative duties as assigned.
- High school diploma or equivalent required.
- Previous medical office, healthcare, customer service, or administrative experience preferred.
- Knowledge of medical scheduling, insurance verification, referrals, and prior authorizations preferred.
- Experience working with electronic medical record (EMR) systems preferred.
- Strong communication, organizational, and multitasking skills.
- Ability to maintain confidentiality and comply with HIPAA regulations.
- Proficiency in Microsoft Office and standard office equipment.