Microsoft Entra ID / IAM Engineer

• Are you looking to deepen your IAM expertise while supporting business-critical Entra ID and hybrid identity services in large-scale enterprise environments?
• Would you enjoy combining operational support, automation, and service improvement work while learning from an experienced and highly collaborative team?

Practical Information

Location: Poland | Reports to: Lead Expert | Work Arrangement: Remote | Contract type: Full-time | Visa Requirements: Valid Visa for Poland | Language Requirements: Fluent/professional Polish and English, written and verbal

As a Microsoft Entra ID / IAM Engineer, you will provide reliable operational support for business-critical Entra ID and hybrid identity services. You will resolve incidents and service requests, implement safe and controlled changes, and continuously improve documentation and automation while building ownership of assigned activities.

This role offers hands-on responsibility in large-scale enterprise identity environments, supported by experienced engineers and a clear path into automation, service improvement initiatives, and project work. It is ideal for someone looking to deepen their practical IAM expertise while making a meaningful contribution to a well-established and collaborative team.

Key responsibilities

• Support Microsoft Entra ID and hybrid identity services, resolving incidents and requests in line with SLAs and ITIL processes.
• Troubleshoot authentication, access, provisioning and synchronization issues using logs and structured analysis.
• Operate assigned Entra capabilities, including MFA, Conditional Access, PIM, identity governance, B2B and enterprise applications / SSO.
• Implement and verify approved changes, preparing testing and rollback steps and escalating risks.
• Maintain PowerShell scripts, operational automation, runbooks, and technical documentation.
• Communicate clearly with clients and technical teams and participate in shift and on-call rotations once ready.
• Contribute to problem management, root-cause analysis, service improvements, knowledge sharing, and project activities while building expertise in identity governance, integrations, and Azure automation tools.