Midwest Sales Account Manager

SUMMARY

The Midwest Area Sales / Account Manager is a full-time remote role responsible for developing and managing customer accounts across the Midwest region. This role includes identifying and qualifying new leads, promoting Ladish Valves' product portfolio, and building long-term relationships with distributors, end users, and other stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Conduct regular customer outreach via phone, email, and on-site or virtual meetings.
• Prepare and deliver quotations and technical proposals.
• Manage project document flow and follow up to secure orders.
• Monitoring market trends, coordinating with internal teams on pricing, delivery, and technical inquiries, and maintaining accurate account records in CRM or other sales tools.
• Support customer satisfaction initiatives, resolve service issues promptly.
• Represent the company at regional industry events and trade shows as needed.

QUALIFICATIONS

• Strong account management and customer satisfaction skills, with a track record of building and sustaining long- term client relationships.
• Demonstrated customer service capabilities, including responsiveness, problem-solving, and follow-through on inquiries and orders.
• Experience with lead generation and pipeline development, using CRM tools and structured sales processes.
• Clear and professional communication skills, both written and verbal, with the ability to explain technical products to diverse audiences.
• Background in industrial, mechanical, or valve-related sales is highly beneficial; familiarity with refinery, chemical, or petrochemical markets is a plus.
• Ability to work independently in a remote setting, manage territory travel, and organize time and priorities effectively.
• Bachelor's degree in business, engineering, or a related field preferred, or equivalent combination of education and industry experience.
• Proficiency with standard office software, ERP and CRM platforms, and basic data analysis for sales reporting and forecasting.