Multi- Site Resident Accounts Manager
Description
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities:
You will specifically contribute to the property achieving the operational and financial goals by managing delinquency, overseeing apartment leasing and resident retention activities. You’ll work with the Property Manager to assist with daily operation activities to include focusing on rental collections, managing and mitigating resident delinquencies, developing resident retention initiatives, and marketing and leasing efforts. You will work on components of larger projects for property occupancy, decreasing vacancies, increasing revenues and reporting.
As a Multi-Site Resident Accounts Manager, your primary responsibility is to oversee the rental collection process and manage and resolve account delinquencies for a portfolio of 3-5 properties (Presidential City & Main Line), totaling 1,200+ apartment units. Specifically, this includes:
- Overseeing property and office administration including reporting, managing lease files, audits and renewals
- Exceptional importance and prioritization placed on managing delinquency through efficient rental collections, posting rents, daily deposits and filing legal proceedings in accordance with county codes
- Contribute to achievement of leasing benchmarks as well as resident retention through monthly goals for the property through individual efforts, mentoring team and through outreach initiatives that demonstrate marketing the property, an understanding of the current sub-market; and maintaining a high performing, customer focused team through mentoring and professional development while leading by example
- The position will operate on a hybrid schedule, requiring 2 days of travel every other week to Pennsylvania to visit sites, and the rest of the days working remotely
What You Bring to Us:
- 4 year college degree or equivalent relevant experience
- 1-3 years of experience in the Property Management industry, with a proven track record of meeting or exceeding requirements of the job
- Strong Financial Analysis, Budgeting, P&L Management skills
- Experience in luxury or market-rate segment is preferred
- Experience should include some knowledge of industry software systems; preferably Yardi
This position is eligible for additional bonus opportunities.
- Competitive compensation.
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Bozzuto is proudly an Equal Opportunity Employer.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.
Skills
As published by greenhouse · 25 questions · 3 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (11)
- Preferred First Name optional
- Please provide your address in the format below: 123 Main St.
- Please provide your address in the format below Apt/Suite: ### optional
- Please provide your City.
- Please provide your Zip Code.
- Have you held prior employment or completed education under another name? If yes, please indicate the other names used.
- Are you a former Bozzuto employee? If so, in what capacity?
- Are you currently a resident of a Bozzuto community? If yes, please provide the name of your community. If no, type N/A.
- If you chose "Referral by Bozzuto Employee" or "Referral by Bozzuto Resident," enter the full name of the referring person (one name only). Otherwise, type N/A.
- LinkedIn Profile optional
- What is your expectation regarding compensation? Please provide a numerical value.
Pick from a list (11)
- Please provide your State.
- If you provided a phone number, do you consent to receive follow up communication via text message (or SMS message) regarding your application status? You can always reply STOP to opt out.
- Are you at least 18 years of age?
- How did you hear about us?
- Are you able to perform the requirements of this position, either on your own or with a reasonable accommodation? We do not ask you to identify any accommodation at this stage.
- Do you have experience in residential property management?
- Do you have experience managing rent delinquency?
- Are you willing to work some weekends and some holidays (in exchange for days off during the week)?
- In some jurisdictions, it is necessary to either deactivate your real estate license or hang it with our broker. If you have an active license, are you willing to do this?
- Privacy Notice
- Acknowledgement for Employment Application
Written answers (3)
- Are you legally eligible to work for any company within the US? If no, please explain.
- Will you now, or in the future, require sponsorship to legally work in the U.S.? If yes, please explain.
- Have you ever been terminated from a job? If yes, please provide the company name, dates of employment and reason for termination.