Need Help Desk Support II

The primary roles of the IS technicians are:

1. Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
   
2. Build and configure Pc, following agency standards and procedures.
   
3. Provide status reports as directed describing work-related activities and accomplishments.
   
4. Maintain workstations in accordance with IS standards.
   
5. Ensure workstations and their applications are in operational condition.
   
6. Troubleshoot workstation hardware and operating system problems.
   
7. Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.
   

May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area.

If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138