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PEOPLE TECHNOLOGY AND PROCESSES LLC

Network Operations Specialist (ESNO)

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Description

Position Title: Network Operations Specialist (ESNO)

Location: Fort Hood, TX; White Sands Missile Range, NM

Clearance required: Secret minimum (Tier 3 / T3R); Top Secret / SCI eligible (Tier 5 / T5R) required to administer classified systems or networks or for critical- or special-sensitive duties.

Scope of Work: Monitors and manages day-to-day operations of all ATEC networks (NIPRNET, SIPRNET, DREN, SDREN, and test enclaves), sustaining 99.9% network availability during core hours and performing proactive fault detection and network engineering.

Responsibilities include (but are not limited to):

  • Proactively monitor network operations and deploy changes under ATEC change control and configuration management policy
  • Manage and troubleshoot hubs, switches, routers, firewalls, proxies, long-haul circuits, VPN, and intranet and internet services
  • Detect and resolve at least 80% of network component failures before a user-reported ticket, sustaining 99.9% availability
  • Configure and manage Software Defined Access, DNA, Identity Services Engine, TCP/IP, VLANs, VRFs, and automation tools
  • Support indoor and outdoor plant infrastructure, including work in manholes, bucket trucks, and with telephone poles
  • Develop engineering solution packages for capacity upgrades and new technology deployments

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