Network Support / Helpdesk

Responsibilities:

• The Resident Support Engineer(s) shall possess the following professional qualifications and experience.
• Understand, analyze customer requirements for deploying to achieve solution requirement.
• Strong knowledge of IT products like Active Directory, Microsoft System Centre Configuration Manager (SCCM).
• Symantec Endpoint Protection (SEP)
• Websense proxy appliance,
• Juniper Firewall/ Fortigate Firewall,
• VMware,
• Symantec ProxySG gateway, etc.
• Good customer and vendor handling skills

Requirements:

• Holder of Cisco Certified Network Professional (CCNP) or equivalent;
• Holder of Microsoft Certified System Engineer (MCSE) or equivalent;
• Over 2-years hands-on working experience in administration and operation of network router, switch, firewall, proxy server, VPN gateway
• Windows server and software distribution systems.