Network & Systems Engineer
Description
About the role
Vox Media is looking for a Network & Systems Engineer to own the design, operation, and evolution of our enterprise office network, studios, and production facilities. This is a hands-on engineering role on a small, high-trust infrastructure team — you will be the person who owns the network end to end.
You will be a primary technical owner of our enterprise network environment, with particular responsibility for our current Juniper infrastructure with Cato Networks providing SASE/SD-WAN and secure remote access. Because we operate as a lean infrastructure team, we're looking for someone who is comfortable working beyond traditional networking boundaries.
The right person will be equally comfortable troubleshooting a complex routing or switching issue, planning a network migration, supporting server or cloud infrastructure, and partnering with Media & Production Technology, Service Desk, and other technical teams to solve cross-functional problems.
What you'll do
As our Network & Systems Engineer on a lean infrastructure team, you'll own networking end to end while contributing across systems, cloud, and identity infrastructure when needed. Your responsibilities will include:
- Design, configure, maintain, and troubleshoot Vox Media's enterprise network across offices, data centers, cloud environments, and remote connectivity
- Serve as the senior technical resource for our Juniper networking environment, including configuration, troubleshooting, upgrades, and lifecycle management
- Administer our Cato Networks SASE platform, including SD-WAN connectivity, secure remote access, and associated security policy
- Help define the future direction of Vox Media's network architecture, including evaluating and potentially migrating infrastructure to platforms such as Cisco and Meraki
- Design and support LAN, WAN, wireless, and internet connectivity across multiple locations
- Configure and manage VLANs, routing, switching, STP, ACLs, NAT, DHCP, DNS, and related network services, supporting routing protocols such as BGP and OSPF where applicable
- Troubleshoot complex Layer 2 and Layer 3 issues, including packet-level analysis and root-cause investigation of difficult network and application connectivity problems
- Monitor network availability, performance, capacity, and reliability, and proactively address emerging issues
- Plan and execute network hardware upgrades, migrations, maintenance, and office infrastructure projects — including studio, conference room, and event connectivity — while minimizing business disruption
- Manage ISP, circuit, and network hardware vendor relationships, including escalations, renewals, and capacity planning
- Support and troubleshoot server, virtualization, cloud, identity, and enterprise infrastructure, assisting with systems administration across environments such as AWS, VMware, and Windows and/or Linux
- Support enterprise identity and authentication technologies such as SSO and identity providers, and partner with IT operations on endpoint management (Mac and Windows MDM) and SaaS platform administration
- Help administer monitoring, logging, configuration management, backup, and infrastructure management platforms
- Participate in an on-call rotation for infrastructure incidents and perform root-cause analysis across networking, systems, and cloud environments
- Develop repeatable processes and automation — using scripting, APIs, or infrastructure-as-code tools — that reduce manual administration and improve reliability
- Assist with hands-on service desk support as needed, particularly for onsite requirements, including hardware and software troubleshooting, employee onboarding/offboarding, and resolution of support tickets to maintain operational continuity.
What we're looking for
Must have
- 6+ years of professional experience in network engineering and infrastructure engineering
- Strong hands-on production experience with Juniper networking technologies and Junos
- Relevant networking certifications such as JNCIA/JNCIS/JNCIP, CCNA, or CCNP
- Hands-on production experience with Cisco and/or Meraki, and the judgment to evaluate platforms on technical merit rather than familiarity
- Deep understanding of enterprise TCP/IP networking, including designing, configuring, and troubleshooting Layer 2/Layer 3 switching, routing, wireless, and network connectivity
- Systematic troubleshooting skills, including diagnosing complex network and application connectivity problems using monitoring, logging, packet capture, and performance-analysis tools
- Experience planning and executing network upgrades or migrations with minimal business disruption
- AWS networking experience, including VPCs, routing, VPNs, and cloud connectivity
- Systems administration or broader infrastructure engineering experience alongside networking
- Ability to independently own technical projects from design through implementation and ongoing operations, with the documentation and communication skills to bring others along
- Ability to work onsite up to 5 days per week in Lower Manhattan(Financial District) and to be onsite for after-hours escalations and scheduled maintenance windows
Nice to have
- Experience with SASE/SSE platforms such as Cato Networks, Zscaler, or Palo Alto Prisma Access
- Experience migrating between networking vendors or architectures
- Experience with Juniper Mist
- Enterprise wireless design and troubleshooting experience
- Experience with firewall and network-security platforms
- Experience with VMware or other virtualization platforms
- Infrastructure automation with Python, Ansible, Terraform, or similar
- Familiarity with identity platforms such as Okta and enterprise SaaS infrastructure
- Media, broadcast, or production environment experience
WHAT WE OFFER
This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here.
Skills
- Ansible
- API
- Authentication
- Automation
- AWS
- BGP
- Ccna
- CCNP
- Cisco
- Cisco Meraki
- Cloud
- DHCP
- DNS
- Firewall
- Infrastructure as Code
- Juniper
- Linux
- MDM
- Network Security
- Networking
- Okta
- OSPF
- Palo Alto
- Python
- Root Cause Analysis
- SaaS
- Sase
- SD-WAN
- Service Desk
- SSO
- TCP/IP
- Terraform
- Virtualization
- VLAN
- VMware
- WAN
- Zscaler
