OEM Account Manager, PACS, ASEAN

An Amazing Career Opportunity for an OEM ACCOUNT MANAGER, PACS, ASEAN!!

Location: Selangor, Malaysia

Job ID: 53024

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and https://www.youtube.com/watch?v=23km5H4K9Eo.

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Are you ready to make a difference? Join us and help shape the future of security.

Summary

This role requires a knowledgeable and experienced business professional to work with a highly experienced business development team that is constantly driving an increase in HID Global’s image within the in selected region. The actions of this position will result in

• Expanding HID footprint to emerging regions & Manage and grow commercial relationships with key OEM partners (Independent Software Vendors) and top Integrator accounts within assigned regions.
• Focuses on managing, growing, and building strategic relationships with Original Equipment Manufacturers (OEMs), technology partners who embed or bundle HID's trusted identity, access control, solutions into their own offerings.
• Coherent and consistent project acquisitions where HID Global will act as the “Trusted Advisor” to the OEM’s, Integrators and Influencer communities.
• Creating Strategic sales value to the supply channel for HID Global’ s products and services with main focus on Global Business Area of Physical Access Control Solutions and its Strategic Growth Initiatives.
• Create and support joint business plans, account mapping, demand-generation activities, and partner enablement to expand market coverage and sales productivity without channel conflict.
• Identify new market opportunities, lead sales pipeline tracking, conduct regular business reviews, and deliver product presentations or demonstrations.
• The region where these activities are foreseen is ASEAN Region. Successful candidates will be able to scope out Identify Prospective OEM’s in the region and manage existing ecosystem and solution scope required for the region in access control. The professional shall feel at home being “voice of HID” in front of Business owners, decision makers to drive strategic long terms business goals.

As our OEM ACCOUNT MANAGER, you’ll support HID’s success by:

• Identify, prioritize, schedule, pursue, and deliver strategic Key OEM Partners and project opportunities with the internal and external teams for target fulfillment.
• Understand the business models and business priorities of the Independent Software Vendors (OEM’s) as it relates to security to fulfill short and long term business Goals.
• Build long term Staretegic relationship thru direct and indirect touch.
• Advise and schedule the deployment of required Key strategic OEM Programmes to address and drive the internal and external Teams.
• Cooperate with and coordinate company internal OEM business development startegy, consultant business teams and technical resources to effectively communicate the expansion / transition to future technology.
• Provide educational/awareness briefings for End-users to reinforce HID Global’s role as “Trusted Advisor”.
• Use of innovative marketing tools to nurture strategic relationships.
• Orchestrate OEM & Direct seminars to Strengthen the market Presence to channels.
• Deliver Key End-user presentations during “face to face” introductory meeting where required.
• Attend applicable industry tradeshows, meetings and other HID internal and external events, especially with focus on speaking and presentation opportunity.
• Maintain a high degree of product knowledge, more on the spectrum/benefit/road map level and represent region’s status, requirements and asks to larger Physical Access Control Solutions organization.
• Align internal technical specialists, product management, and sales teams to support ongoing commercial/technical proposals and product launches.
• Track competitor strategies, market share growth, and product trends, reporting actionable insights back to regional.
• Provide timely and accurate monthly status report of group activities and progress using SFDC.
• Cooperate with marketing for OEM focused tools: Development of whitepapers, brochures, web presence, speaker engagements, end user events, dedicated list procurement and lead nurturing.
• Other duties may be assigned.

Your Experience and Background include:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Familiar with Physical Access Control, IoT, Software-as-a-Service models, strong enterprise software experience, and an understanding of information technology.

• Bachelor Degree – Preferably Engineering, MBA in Marketing or Business, etc.
• Minimum 12+ years’ experience in driving new business within a Physical Security business, Access Control &cloud-based platform and services organization in a role that required external-facing engagement with OEM Business / Integrators and Channel Partners Network.
• Very solid knowledge base and network of Channel Partners and OEM community in the territory.
• Formal experience to carry Vertical Knowledge.
• Physical Access Control Solution expertise is a plus.
• Deep experience in SaaS, Applications, Software Services industry with understanding of key partner business drivers and ecosystem.
• An analytical, data driven approach to making decisions and choosing direction.
• Must have strong written and verbal skills with the ability to lead presentations.
• Capable of establishing credibility with sales force and customers.
• Strong leadership skills with cultural sensitivity and experience in influencing diverse teams.
• Ability to think critically and creatively and to contribute in a team environment.

Language Requirements

• Ability to effectively communicate in the English language verbally and in writing.
• Ability to read and interpret technical journals, specifications, international technical standards, etc.

Computer Skills

• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, etc.
• Familiar CRM tools and analysis such as Salesforce.com.

Customer Expectations

Highlight knowledge, skills, abilities and traits necessary in this role to satisfy our customer's expectations.

• Effective management of customer requirements and expectations.
• Demonstrated history of excellence in customer service.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee works primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels.

Work Requirements

• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact [email protected].

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application.

Information processed by the tool is deleted once the recruiter's review is complete.

If you believe the tool has not accurately represented your application, you can request direct human review by contacting [email protected] with the subject line "Application Review Request" and the role you applied for.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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