Office RN Home Care

Position Overview

The Office Coordinator RN at United Health Services (UHS) Home Care serves as a trusted clinical resource, helping coordinate care, support clinicians, and promote safe, effective patient outcomes. Working closely with clinical leadership, this role supports daily operations, staffing coordination, staff development, and collaboration with patients, families, and community partners. Through clinical expertise, teamwork, and a commitment to continuous improvement, the Office Coordinator RN helps strengthen care delivery, advance quality outcomes, and make a meaningful impact on the health and well-being of the communities UHS serves.

Primary Department, Division, or Unit:

Skilled Nursing, UHS Home Care

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$31.15 - $46.72 per hour, depending on experience

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Job Responsibilities

Essential Functions:

• Partner with the Clinical Management Team to address clinical issues and provide guidance to clinicians to support safe, effective patient care

• Coordinate weekday and evening work schedules to support efficient clinical operations and continuity of care

• Collect, analyze, and prepare clinical and operational data and reports to support management decision making

• Participate in clinical education activities, including orientation and support of new clinical staff

• Serve as a clinical consultant to patients, families, clinicians, and community agencies to support care coordination

Scope and Impact:

• Contribute to patient safety, quality outcomes, and operational effectiveness through clinical oversight and collaboration

• Exercise clinical judgment within defined policies and regulatory requirements, escalating issues as appropriate

• Support systemwide information flow and coordination across clinical and administrative teams

Compliance and Professional:

• Complete required continuing education and professional development activities, including a minimum of 12 hours annually

• For Registered Nurses subject to New York State’s BSN in 10 Law, obtain a Bachelor of Science in Nursing (BSN) or higher degree in nursing within 10 years of initial licensure in accordance with New York State requirements

• Adhere to federal and state regulations, HIPAA requirements, and organizational policies governing patient and employee information

• Participate in quality improvement activities, audits, mandatory training, and corporate compliance initiatives

• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations

• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks

Additional Expectations:

• Participate in agency meetings and provide weekend coordination and triage support as assigned to meet patient care needs

• Pursue ongoing educational advancement and professional nursing certification opportunities to support evidence-based practice, enhance clinical expertise, promote patient safety, and improve patient outcomes

• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions

• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations

• Perform additional responsibilities as required to meet department and organizational needs

Position Qualifications

Required:

• Associate Degree in Nursing

• NYSED-OP Registered Professional Nurse License

• Basic Life Support certification

• At least 1 year of direct experience performing the exact or very similar duties required by the job within the same role or function

• At least 1 year of experience in the same work environment or setting (hospital, practice, department/division)

• At least 1 year of healthcare experience working in the healthcare industry in any job function

Preferred:

• Bachelor’s Degree in Nursing

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

​Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

​Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

​A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.