Online Program Registrar/Receptionist

Registrar/Receptionist Job Description

Location: Mountain Home, ID

Position Details

• Position Title: Registrar/Receptionist
• Location: In-office position (not remote)
• Compensation: $20.00 per hour
• Employment Schedule: August–May (school-year position)
• Work Environment: On-site during scheduled working hours, standard office setting

About Us: Richard McKenna Online Charter High School is a leading online educational institution committed to providing high-quality education and opportunities to students throughout Idaho. We offer a wide range of courses to help our diverse student body achieve their academic and career goals. As part of our commitment to student success, we are seeking an enthusiastic and dedicated Registrar/Receptionist to join our team.

Job Description: As the Registrar/Receptionist at Richard McKenna Online Charter High School, you will be crucial in working with our online staff. The Registrar/Receptionist is responsible for maintaining accurate student records, assisting with enrollment and registration processes, and providing support to students, parents, teachers, and school staff. This position serves as a primary point of contact for the school and helps ensure daily office operations run efficiently while maintaining professionalism, confidentiality, and excellent communication.

Key Responsibilities:

• Greet visitors with a positive, helpful attitude
• Provide excellent customer service
• Verify residency, eligibly, credit level status and enter transcripts
• Answer phones in a professional manner and route calls as necessary
• Assist parents/students in navigating the school website and learning management portal
• Request, organize, and manage student records
• Transfer records and verify enrollment for exiting students
• Maintain student confidentiality and student privacy per FERPA
• Stay up-to-date on school policies, procedures, and academic requirements to provide accurate information and guidance to students
• Incoming/Outgoing mail
• Organization and upkeep of the file room
• Other duties as assigned by direct supervisor

Qualifications:

• Ability to transition between different tasks or roles as required
• Openness to learning new skills and technologies to meet changing demands
• Understanding of student development, academic planning, and education regulations
• Sensitivity to diverse student needs, backgrounds, and challenges
• Strong communication and interpersonal skills
• Knowledge of web-based platforms and technology
• Ability to adapt to new work environments, processes, and systems
• Creative thinking and problem solving skills when faced with unexpected challenges or obstacles
• Understanding of student development, academic planning, and education regulations
• Sensitivity to diverse student needs, backgrounds, and challenges

This position shall be considered in all respects "employment at will". The "employment period" and other descriptions and terms set forth in this job description shall not create a property right for the employee. These are set forth only to advise the employee of when and what type of services will be required by the school, so long as the employment continues.

FLSA Status: Non-Exempt

Physical Requirements: This role primarily operates in a standard indoor office environment. Must be able to remain in a stationary position (sitting or standing) for prolonged periods, use a computer keyboard and monitor, handle paper files, speak and hear clearly on phone calls, and occasionally lift or move office supplies/files weighing up to 25 lbs.