OOH Regional Manager

OOH Regional Manager

Job Purpose
The OOH Regional Manager is responsible for the overall OOH operational performance, supplier governance, supplier recruitment and onboarding and optimisation of Out of Home routes across their designated region. The role ensures that supplier and field operations consistently meet service, quality, and cost objectives while maintaining compliance with operational standards, policies, and contractual requirements.
Working collaboratively with Area Partnership Teams, Final Mile teams and operational stakeholders, the OOH Regional Manager provides regional oversight, performance assurance, and continuous improvement support to ensure a stable, efficient, and compliant OOH network that delivers excellent customer service and operational outcomes.

You will be accountable for

Oversee the day-to-day operational performance of OOH locations within the region, ensuring service standards are consistently achieved.
Monitor and manage supplier performance against agreed contractual, operational, and service level requirements.
Work closely with Area Partnership teams to maintain a resilient supplier network capable of supporting operational demand.
Support operational continuity through proactive identification and resolution of service delivery issues and operational risks.
Build a supplier pool for your region to meet future demands including full recruitment, training & onboarding of all new OOH route & sortation suppliers
Carrying out negotiations with suppliers to achieve optimal OOH CPU in line with regional budget
Assessing and planning for growth for the commercial strategy with direction from the OOH Operational Network Lead.

Identification and resolution of high-volume routes & shops with the most cost-effective method of delivery & collection

Ensure inbound sortation activities are managed effectively and delivered in accordance with agreed service level agreements for quality and timeliness.

To be successful in this role you will require the following…

Qualifications:

Full Uk Driving licence

Knowledge & Experience:

Experience in operational planning, performance management and cost control (CPU)

Technical & People Skills:

Ability to make data led decision and translate into practical actions
Strong stakeholder management
Strong communicator
Experience negotiating with third party suppliers and delivering contracts to a budget

Impact & Influence

Stabilising operational sites
Operational launch of the remaining New Orleans roll out sites
Stakeholders buy-in and ongoing management including Head of Level
Improving service levels and costs

What are the key role dimensions?

Reporting to:

Area Partnership Manager

Your job grade:

C

Job Location:

Multiple regions

Financial/budget responsibility:

Delivery of individual route and sortation budgets

Your people responsibility:

No direct reports

Your key stakeholders:

Area Partnership teams, Field Teams, Planning, Central Functions OOH Network Operations Manager, Head of OOH

Part Time Considered?

No

Job Share Considered?

Graduate/Apprentice Considered?