A fantastic new opportunity has arisen within Integrated Utility Services and we are looking for an experienced Operations Manager. This role can be based around the Stockton or Wakefield area.
We’re growing! We’re continuing to expand our teams as we take on new large-scale projects and framework awards. With opportunities across multiple areas of the business, there’s lots of opportunity for you to grow with us!
So, do you want to be part of a growing business, with a proficient workforce, dedicated to high level customer service, delivering a quality product together with an uncompromised safety culture? Join a group that is passionate about the environment and cares about the health and wellbeing of its employees.
As an Operations Manager, you will work as a senior operational lead holding responsibility for the delivery in your respective workstream whilst contributing to business plan goals
Along with a competitive salary between £72,029 and £83,962, we also offer great benefits such as;
•25 days holiday plus bank holidays which increases with service
•Enrolment into our enhanced pension scheme
•Personal transport provision
•Career development & progression with opportunity to increase your salary
•Ability to earn professional qualifications
•24/7 access to a virtual GP and Mental health support & counselling services
•Eye care vouchers with funding towards glasses
•Contractual sick pay
•Long service recognition
•Paid volunteering opportunities within the community
Key Responsibilities
•Provide workstream-specific knowledge and expertise to the operations leadership team and the wider business to ensure that future work opportunities are achieved, risks are identified and mitigated and operational excellence and optimised workstream delivery efficiencies are achieved.
•Deliver continuous improvement in the delivery of projects, therefore, ensuring the team manage and pro-actively mitigate risks to contractual performance and delivery through effective project, contract and commercial management.
•Achieve industry-leading workstream delivery to time, cost, budget, quality, safety and customer service standards utilizing technical and industrial resources and contractor service providers.
•Drive achievement of all operational, external stakeholder and customer service standards, working in collaboration across all workstream areas where needed.
•Drive proactive management and improvement plans when standards and/or customer satisfaction is not achieved.
•Deliver against productivity and safety targets.
•Actively engage with colleagues deployed and provide evidence-based structured feedback to Project Managers and Project Coordinators on their performance and impact on the frameworks they deliver.
•Lead and monitor financial, operational and commercial performance.
Key Competencies
•Excellent leadership skills including supporting colleague development
•Ability to work effectively as part of a team
•Effective planning and organisation skills
•Great Customer Service skills
•Good communicator with the ability to interpret information
•Excellent time management
•Great Commercial reporting and forecasting knowledge
Qualifications and Attributes
Essential Qualifications & Experience:
•HNC in Engineering or Construction
•IOSH Managing Safety
•Full UK driving license
•Experience in Contract and Unit Management
•Experience in Project Management
•Experience with Customer/Client management
Desirable Qualifications & Experience:
•Degree or equivalent in Engineering or Construction
•NEBOSH Certificate
•Chartered Engineer
•Prince/PMI Practitioner
•NRSWA
•Experience of line management in business streams
