Operations Sr Manager-12277E
Posted
Description
ADP is hiring a Sales Operations Director – Learning. This position performs a variety of functions to support ADP Compliance Solutions. The duties include serving as the primary point of contact for BU learning requirements, needs, and questions. Also, the person in the role will possess an understanding of the day-to-day processes of sellers and front-line sales managers for their line of business and identify opportunities to drive their effectiveness through learning and enablement programs
RESPONSIBILITIES:
- Serve as the Compliance Solutions Learning Lead and primary liaison with ADP Learning organizations.
- Partner with business leaders to identify learning needs and prioritize training initiatives.
- Oversee the design, development, facilitation, and deployment of business-unit-specific learning solutions.
- Support onboarding, new hire readiness, product certification programs, and ongoing seller development initiatives.
- Reinforce enterprise sales methodologies while tailoring content to Compliance Solutions' unique business needs.
- Collaborate with BU sales leadership on timing, communication, and reporting
- Oversee the design and rollout of learning solutions to Sales
- Ensure the training curriculum is tailored to the BU’s needs, under the broader WW framework
- Create a positive learning climate by building learner motivation and delivering constructive feedback
- Partner with fellow Learning Leads to support the deployment of ADP-wide learning initiatives
- Support seller and leader meetings, workshops, all-hands presentations, and strategic business updates
- Establish project plans, timelines, stakeholder alignment, and success metrics.
- Track adoption, engagement, and business impact of enablement and learning programs.
- Continuously evaluate and improve processes, tools, and programs to maximize business outcomes.
QUALIFICATIONS REQUIRED:
- A college degree is nice to have but not required. What’s more important is having the skills to do the job. Other forms of acceptable experience include:
- Minimum 5 years of experience in Sales Operations, Sales Enablement, Learning & Development, Product Commercialization, or related business functions.
- Experience managing cross-functional initiatives with multiple stakeholders.
- Strong project management and organizational skills.
- Excellent written and verbal communication abilities.
- Advanced presentation development and facilitation skills.
