Oracle EBS Technical Support Specialist
Posted Updated
Description
# Senior Oracle EBS Technical Application Support/Development
## Job Summary
The **Senior Oracle EBS Technical Application Support/Development** role requires a highly skilled candidate with extensive experience in PL/SQL, Oracle Forms, and Oracle E-Business Suite (EBS) modules. The primary responsibility is to provide advanced support, troubleshooting, and enhancements for Oracle EBS applications, ensuring seamless business operations. The ideal candidate should also have a solid understanding of **Advanced Supply Chain Planning (ASCP)** within Oracle EBS.
## Responsibilities
- Provide **technical and functional support** as a techno-functional expert for Oracle EBS modules, including Order Management, Planning, Procurement, Finance, and other relevant areas.
- Develop, maintain, and optimize **PL/SQL scripts**, stored procedures, and triggers for Oracle databases.
- Customize and troubleshoot **Oracle Forms and Reports** to meet business requirements, including expertise in Oracle SOA and APEX.
- Collaborate with business users and IT functional support teams to identify issues, analyze root causes, and implement effective solutions.
- Deliver **Root Cause Analysis Reports** and preventive actions on **Critical P1 and P2 issues**.
- Perform data analysis, migrations, and integrations between **Oracle EBS** and other enterprise applications.
- Ensure adherence to best practices in **performance tuning, database optimization**, and application security.
- Work with cross-functional teams, including developers, DBAs, and business analysts, to support system enhancements and upgrades.
- Manage and resolve service requests (SRs) with **Oracle Support** as necessary.
- Document technical solutions, workflows, and user guides for reference and training purposes.
## Qualifications
- **6+ years** of experience in Oracle EBS technical application support and development.
- In-depth expertise in **PL/SQL, Oracle Forms**, and **Oracle E-Business Suite** modules.
- Thorough exposure and functional knowledge of **Advanced Supply Chain Planning (ASCP)** in Oracle EBS (mandatory).
- Strong analytical skills with the ability to troubleshoot and resolve issues effectively.
- Excellent communication and collaboration skills to work with cross-functional teams.
- Familiarity with database performance tuning and application security best practices.
- Degree in Computer Science, Information Technology, or a related field (preferred).
## Preferred Skills
- Experience in **Oracle SOA** and **APEX**.
- Knowledge of additional Oracle EBS modules is a plus.
- Familiarity with data migration tools and methodologies.
## Experience
- **Minimum of 6 years** of relevant experience in Oracle EBS technical support and development.
## Environment
- **Remote work** setting with flexible hours; may require starting as early as **7 AM**.
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