Patient Care Administrator

Patient Services Coordinator

restASSURED | RX Medical

Looking for a role where you can make a real impact on patients while building a stable career in healthcare?

At restASSURED, we believe great patient care starts behind the scenes. Our team plays a critical role in making sure patients understand their coverage, receive timely care, and have a smooth, stress-free experience from start to finish.

If you enjoy helping people, staying organized, and being part of a supportive team, this could be the perfect fit for you.

What You’ll Do:

In this role, you’ll be the go-to resource helping patients and providers navigate insurance, scheduling, and billing. A typical day includes:

• Verifying patient insurance benefits and eligibility (we’ll train you!)
• Communicating with patients, providers, and insurance companies to gather and confirm information
• Explaining benefits, co-pays, deductibles, and coverage in a clear, supportive way
• Assisting with prior authorizations to ensure services are approved and covered
• Maintaining accurate and up-to-date patient records
• Collecting payments and documenting account activity
• Partnering with your team to keep workflows moving and avoid backlogs
• Delivering exceptional, compassionate customer service in every interaction