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Patient Selection Logistics Supervisor

This position is no longer accepting applications (closed Oct 29, 2026).

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Description

**The compensation range for this position is $45,000–$50,000. This is a full-time role. The listed compensation range applies to U.S.-based hires; actual compensation may vary based on the selected candidate’s location**.
Mercy Ships is seeking an experienced and highly capable Patient Selection Logistics Supervisor for initial work in Togo and later Senegal. The Patient Selection Logistics Supervisor is responsible for the logistics of the primary patient selection process. Explores potential partnerships for patient transportation and arranges transportation for patients. Helps planning and executing patient selection feasibility assessments and patient selection trips. This includes, but is not limited, to arrange housing, transportation and creating a budget. Responsible for the setup of the patient flow on the primary patient selection days together with the Field Security Officer.
How You Will Contribute:
The Patient Selection Logistics Supervisor will support:
Assessment

Arranges logistics for housing, transportation and budget for interior assessment trips
Is responsible for assessment of phone and data network in the country and reliability for the use of Patient Referral Technology together with the Patient Selection Informatics Specialist.
Supervises the Patient Selection Logistics Assistants.
Supervises the Crowd Control Volunteers at each Patient Registration Site and each
Field Consultation Location.
Supervises the Patient Registration sites.
Is responsible for road assessments
Explores options for possible patient transportation partnership
Maintains a good working relationship with Mercy Ships Field Security Officer
Identifies potential primary patient selection locations.
Builds relationships with Ministry of Health, local authorities, NGO’s, missionaries, locals
Assesses methods of communication used to announce work of medical NGO’s both in the port city and the interior

Between Assessment and Advance;

Updates documentation related to logistics and patient transportation

Performs desk research for new host nations: languages, weather, transportation systems, impacts of national holidays. Desk research will provide necessary information for the patient selection strategy and planning of primary patient selection events.
Shares this information with the Patient Selection Country Team.
Maintains assessment relationships and follows up on potential partnerships
Supports the process of identifying Patient Registrars and Crowd Control Volunteers. Is responsible for handing over the HR information to the Patient Selection Administrative Assistant
Prepares and updates Patient Referral Technology Training materials in collaboration with the wider Patient Selection Team.

Advance;

Trains Patient Registrars and Crowd Control volunteers together with other Patient Selection Team members for primary patient selection events
Selects the patient transportation focal point per region and trains this person
Identifies and selects patient transportation company in collaboration with the Patient Selection Country Team Manager and Director of Patient Selection.
Performs handover of patient transportation to the Preoperative Logistics Coordinator
Provides support to the Patient Selection Clinical Supervisor
Arranges the patient assembly point site
Arranges the logistics of the Patient Registrar training, including budget, location and training schedule
Arranges the logistics of the Crowd Control Volunteer training, including budget, location and training schedule
Organizes patient flow on primary patient selection days, including arranging necessary equipment
Develops patient selection communication strategy together with the other Patient Selection Country Team members
Maintains alignment and upholds Mercy Ships Core Values, Code of Conduct, and follows the policies and procedures published on Compass.
Follows the model of Jesus and aligns with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.
Other duties may be assigned that are not included in the information provided in this job description.

Ideal Candidate:

Supportive of Mercy Ships mission and vision, and committed to its core values.Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
Must ascribe to the Mercy Ships Statement of Faith and Code of Conduct.
Able to live in and contribute to community life, requiring stable and healthy interpersonal skills
Strong Christian commitment as evidenced by life and character
Very good understanding of African cultures, especially West African culture
Familiar with Mercy Ships Surgical Scope of Practice
Excellent people & networking skills
Strong logistical and organization skills
Be an independent thinker as well as a team player
Represent Mercy Ships and be able to speak in public
Works well under pressure
Excellent verbal and written communication skills
Excellent administrative and time management skills
Possesses initiative, good judgement, and the ability to analyze and solve problems
Possess a strong customer service mindset including attitude and approach

Education and/or Experience;

Successful completion of Mercy Ships Entry Training will be required within the first year.
Significant (3-5 years) cross-cultural experience working in developing nations and managing projects in the field, preferably with Mercy Ships
One-year experience on Mercy Ships vessel required, with specific experience in patient selection strategy and processes
Strong understanding of Mercy Ships, specifically Patient Selection is required
Bachelor degree in a related discipline preferred.
French language skills strongly preferred (International B2 Level or equivalent)
Must have or be willing to obtain an International driving permit
Proficient with Microsoft Word, Excel
Opportunity for future training will form part of each team member's personal development plan and be considered on a case by case basis. It may include: language training, job specific experience onboard on of the vessels or at the International Support Center, security, leadership and other related professional skills.
Or equivalent combination of experience and education.

See also