Payments & Risk Manager

You will own fraud and chargeback risk, set risk strategy and controls, and keep chargeback ratios within card-scheme thresholds. You will manage payment providers, negotiate and launch partnerships, design routing and cascading strategies, and establish risk processes across Support, Moderation, and Engineering.

Responsibilities

• Own fraud and chargeback risk end to end
• Set risk strategy, loss targets, and controls for buyers and creators
• Keep chargeback ratios within card-scheme thresholds
• Decide on reserves and payout holds
• Manage the payment-provider portfolio
• Negotiate commercial terms and lead provider launches
• Design payment-routing and cascading strategies
• Build risk processes, roles, and escalation paths
• Act as the risk and payments counterpart for providers, acquirers, and card schemes

Requirements

• 5+ years in payments with ownership of fraud or risk outcomes
• International card payments
• 3DS and liability shift
• Chargeback lifecycle
• Visa and Mastercard monitoring programs
• Payment routing and cascading
• Payment-provider negotiation and launches
• SQL
• Cross-functional decision-making with financial impact
• Crypto payments

Benefits

• Remote setup with access to hubs in Dubai, Yerevan, London, and Belgrade
• Medical-expense compensation
• Necessary equipment
• Access to advanced AI models via mira.tg
• 20 working days of paid vacation annually
• 11 days off per year
• 14 days of paid sick leave