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Payments & Risk Manager

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Description

  • Own the company's fraud and chargeback risk end to end. Set the risk strategy, the target loss levels and the controls framework for both buyers and creators.

  • Keep chargeback ratios within card-scheme thresholds across all providers, and make the call on reserves and payout holds.

  • Own the payment provider portfolio: decide which providers to add or drop, negotiate commercial terms and lead launches.

  • Design the payment routing and cascading strategy to grow conversion and cut processing costs.

  • Build the risk function: processes, team roles and escalation paths across Support, Moderation and Engineering.

  • Act as the key risk and payments counterpart for providers, acquirers and card schemes.

  • 5+ years in payments (PSP, marketplace, fintech, gaming or creator economy with global card acceptance), including ownership of fraud or risk outcomes.

  • Deep knowledge of card payments: 3DS and liability shift, the chargeback lifecycle, Visa/Mastercard monitoring programs, routing and cascading.

  • A track record of negotiating with and launching payment providers.

  • Strong analytical skills, including hands-on SQL.

  • Able to own decisions with direct financial impact and to drive cross-team work.

  • Nice to have: familiarity with crypto payments.

  • Our business is growing at an exponential scale.

  • Non-bureaucratic management that focuses on results.

  • Regular performance reviews to assess your progress.

  • Remote setup with access to our hubs in Dubai, Yerevan, London and Belgrade.

  • Compensation for medical expenses.

  • Provision of necessary equipment.

  • Employees get access to the most advanced AI models via .

  • 20 working days of paid vacation annually.

  • 11 days off per year.

  • 14 days of paid sick leave to support your health and recovery when needed.

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