Payroll Supervisor

JOB SUMMARY: Supervisor for the payroll department. Lead payroll operations, ensure accuracy across all pay cycles, and maintain full compliance with local, state, and federal labor laws. Role oversees the day-to-day work of the payroll team, manages complex payroll processing, resolves escalation issues, and drives ongoing improvements to our payroll software and workflows.

REPORTS TO: Director of Payroll and Accounts Payable

EQUIPMENT: Computer, Printer, Copier, Calculator, Fax, Phone

DUTIES AND RESPONSIBILITIES: This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills or working conditions associated with the job. It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Responsible for backing up the payables clerk on a daily basis. Required to know all task listed on the payroll clerk’s job description.
2. Supervise and review the end-to-end processing of multi-state for 6000 + employees
3. Ensure strict adherence to federal, state, and local payroll, wage, and hour laws (including FLSA rules, tax withholdings, and garnishments). Lead internal and external payroll audits.
4. Oversee quarter-end and year-end processes, including tax filings, balance reconciliations, and the distribution of W-2s/1099s. Prepare regular payroll variance and financial report analysis for leadership.
5. Research vendor and payroll records on an as needed basis in report binders, storage boxes, or on microfilm.
6. Act as the main escalation point for complex payroll inquiries, discrepancies, tax issues, and benefit/deduction adjustments.
7. Collaborate with IT, Accounting, and HR to streamline payroll workflows, automate routine tasks, and optimize system configuration.
8. Assist with special payroll projects
9. Answer phone calls pertaining to payroll
10. Assist in assigning projects, supervising and delegating daily work, and assist with special administrative projects.
11. All other duties as assigned.

QUALIFICATIONS:

1. Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent working experience) preferred
2. 4+ years of full-cycle payroll processing experience, with at least 1–2 years in a supervisory or lead role.
3. Proficiency in modern HRIS/payroll and advanced Microsoft Excel skills (VLOOKUPs, pivot tables).
4. Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is highly preferred
5. Deep understanding of multi-state tax withholding, garnishments, FLSA overtime regulations, and payroll tax compliance.
6. Exceptional attention to detail, strong problem-solving skills, and a high degree of discretion handling confidential employee information.
7. Writing ability to include composition of memorandums and documents
8. Math ability to include accounting principles, basic arithmetic, addition, subtraction,

INTERPERSONAL REQUIREMENTS:

1. Maintain social, ethical and organizational norms
2. Achieve accomplishment of all task details, no matter how small
3. Maintain good personal motivation; develop a sense of ownership of job tasks and results
4. Must have a sense of urgency for all work performed
5. Ability to work under the pressure of meeting strict deadlines
6. Excellent interpersonal and communication skills

TRAINING REQUIREMENTS:

1. Orientation to job requirements