People Operations Associate
Description
Exceptional Service, Endless Improvement, Passionate People, Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.
Due to continued growth, we are seeking a People Operations Associate to support team members throughout the full lifecycle at Charles IT. This role will focus on onboarding and offboarding, team member support, and HR administration, while contributing to team member engagement and development initiatives across the organization.
Responsibilities
- Serve as a point of contact for employee inquiries related to policies, the handbook, and benefits.
- Support and promote a positive employee experience through advocacy and relationship building.
- Coordinate onboarding and offboarding processes.
- Prepare and distribute offer letters, build project setups, and support onboarding logistics.
- Support the new hire experience, including structured check-ins and satisfaction tracking.
- Administer HR systems (Paylocity), including audits, documentation management, and compensation updates.
- Support benefits administration, including 401(k), open enrollment, and employee perks programs.
- Conduct employee check-ins to support performance, development, and career progression.
- Assist with employee development initiatives, including Personal Progression Sessions and engagement surveys.
- Coordinate quarterly performance check-ins, including scheduling, preparation, documentation, and follow-up.
- Review timesheets for accuracy and track certification progress.
Requirements
- Bachelor's degree in human resources or a related field, or equivalent experience.
- One to two years of experience in Human Resources or People Operations.
- Professional HR certification preferred.
- Strong communication and interpersonal skills.
- High level of organization and attention to detail.
- Ability to manage sensitive information with discretion and confidentiality.
Benefits
Investing in Our Team is Key to Our Success!
Financial Benefits: We offer a comprehensive benefits package designed to support our employees’ financial well-being, health, growth, and overall quality of life. Financial benefits include a 401(k) plan with employer contributions, performance-based incentive opportunities, and employee discount and savings offerings.
Time Away from Work: Employees enjoy paid time off (PTO), paid holidays, paid parental leave, and a work-from-home (WFH) bank to support flexibility and a healthy work-life balance.
Health and Wellness: Our health and wellness benefits include comprehensive medical, dental, and vision coverage, employer-paid life insurance, short- and long-term disability insurance, Flexible Spending Accounts (FSA), and well-being resources and support programs.
Growth & Development: We support employees' professional growth through structured career progression plans and certification incentives that reward employees with direct dollar-amount pay increases for earning approved industry certifications.
That's Not All: Additional perks include employer-paid dry-cleaning services, Friday team lunches, corporate concierge services, a dog-friendly office, team-building events, company-sponsored activities, and more!
Our Commitment to Inclusion:
Charles IT is committed to fostering an inclusive and respectful workplace where everyone can thrive. We are proud to provide equal employment opportunities to all team members and applicants without regard to any protected characteristics. We believe diverse perspectives strengthen our team, enhance innovation, and help us better serve our clients.
The information contained in this job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional responsibilities may be assigned as business needs to evolve.
Skills
As published by workable · 11 questions · 6 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Education, Experience, Summary, Resume, Cover letter
Short answers (1)
- What is your desired salary?
Pick from a list (4)
- How did you hear about Charles IT?
- Can you fluently read, write, and speak the English language?
- Do you have any limitations that would prevent you from performing the duties of this role as outlined in the job description?
- I certify that answers given herein are true and complete to the best of my knowledge. I understand that clicking the submit button below serves as an e-signature. I authorize investigation of all statements contained in this application for employment as may be necessary in arriving at an employment decision. I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an 'at will' nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time with or without cause. It is further understood that this 'at will' employment relationship may not be changed by any written document or by conduct unless an authorized executive of this organization specifically acknowledges such change in writing. In the event of employment, I understand that false or misleading information given in my application or interview(s) may result in discharge. I understand, also, that I am required to abide by all rules and regulations of the employer.
Written answers (6)
- Tell us why you think you'd be a great fit for Charles IT.
- If you were referred to the role, please put the name of the individual who referred you. If not applicable, put "N/A".
- Are you eligible to work in the United States?
- Do you possess a current and valid driver's license?
- The job is an onsite position located in Middletown, CT. Are you able to commute to this location?
- If currently employed, why are you looking to leave your current position? What was the reason for leaving your most current position?