Phone Interview for Lead Service Support in Durham NC

Title/ Designation: Lead Service Support Analyst (Pos. - 1)
Duration of Contract: 1 Year
Interview Type: Either Webcam Interview or In Person
Location: RTP, Durham NC

Solid knowledge and experience with browser based applications.

Experience researching, analyzing and interpreting automated system problems.

Very good oral and written communication skills to effectively deal with all levels of the organization.

Solid experience leading a team.

Experience analyzing and projecting the needs of a team to ensure success.

Experience implementing and managing a help desk operation.C

Thanks and Regards,

Amrita Sharma

408 766 0000 EXT. 426

amrita.s@)360itpro.com