Principal Data Analyst

• As a Principal Data Analyst, you will lead analysis of hospital quality performance and national rankings and ratings programs for current and prospective health system customers, including CMS Star Ratings, US News & World Report Best Hospitals, Leapfrog, and CMS pay-for-performance programs (HRRP, HAC, VBP)
• You will apply deep expertise in quality measure methodology, risk adjustment, and Medicare claims data to replicate program methodologies, explain what is driving a customer’s results, and identify the improvement opportunities with the greatest impact on their scores and rankings
• You will own the design of dashboards and benchmarking tools, and set standards for methodological rigor and validation across the team
• You will serve as a senior analytic voice in pre-sales, sales, and ongoing customer engagements, presenting findings directly to customer quality and executive leadership
• You will also mentor analysts and partner with Data Scientists and Process Improvement Consultants to shape how Tendo delivers analytic value
• Own data sourcing, cleaning, and quality assurance, and set the validation standards the team uses for all analytic outputs
• Design, build, and maintain reporting, dashboard, and benchmarking tools, and set visualization standards for customer-facing work
• Present findings and recommendations to customer and internal leadership, supporting pre-sales, sales, renewals, and ongoing customer engagement
• Partner with Data Scientists and Process Improvement Consultants on methodology, project scoping, and delivery
• Mentor analysts, review their work for accuracy and quality, and help build repeatable analytic processes for the team

Benefits

• Equity grants for all
• Health, vision, and dental insurance, including a premium-free healthcare option
• Reimbursement for travel expenses for health services not available in an employee’s home state
• Generous paid leave for new parents
• Flexible PTO, 5 wellness days, time off for voting and community action, and a “Dim the Lights” week to end the year
• After three months of service, all employees are eligible for 401(k) enrollment
• Our Tendo Breathe program provides every employee with an annual wellness stipend

• Master’s degree in Public Health, Epidemiology, Statistics, or a related quantitative field
• Bachelor’s degree in Computer Science, Engineering, Statistics, or Health Sciences
• Equivalent work experience with a portfolio of relevant analytic projects
• 7+ years of experience in healthcare data analytics, with a focus on hospital quality measurement, clinical outcomes, or performance improvement
• Experience working with Medicare claims (MedPAR, Standard Analytic Files) and CMS public reporting data (e.g., Care Compare, Provider Data Catalog)
• Experience presenting findings and recommendations to senior leadership or customer executives
• Hands-on experience with one or more national quality rankings or ratings programs, such as CMS Star Ratings, USNWR Best Hospitals, Leapfrog, Vizient Quality & Accountability, or CMS value-based programs (HRRP, HAC, VBP)
• Demonstrated experience leading analytic projects end to end, from scoping through delivery
• Expertise in business intelligence and data visualization tools, with the ability to set dashboard and reporting standards
• Experience mentoring analysts and reviewing their work for quality and accuracy
• Ability to translate ambiguous business and customer questions into clear analytic plans
• Ability to communicate complex findings clearly to executive and non-technical audiences
• Advanced SQL and proficiency in Python or R for data analysis
• Strong command of statistical methods, benchmarking, and performance measurement
• Experience in a customer-facing, consulting, or pre-sales analytics role
• Six Sigma or Lean certification
• Experience with Tableau, Looker Studio, Plotly/Dash, or similar visualization platforms
• Familiarity with Jupyter Notebook and collaborative analytics workflows
• Experience with cloud data platforms (AWS, GCP, or Azure)
• Tableau/Google Data Studio/Plotly/Dash
• Experience with Smartsheet or similar project management tools
• Advanced proficiency in Excel/Google Sheets and PowerPoint/Google Slides
• Pycharm, VSCode, Sublime Text, Atom, etc
• AWS/GCP/Azure, etc