Digital Workplace Solution Consultant
Posted Updated
Description
Join a global tech leader and turn innovation into real‑world impact!
You will be part of our SSG (Services and Solutions Group) reporting to our International Sales Pre-Sales Leader for SSG.
Key Responsibilities:
- Lead C‑suite engagements to align strategy, AI priorities, and operating models, supported by board‑ready business cases and financial value models.
- Embed with customers to drive hands‑on discovery, rapid prototyping, and early deployments that deliver fast, measurable outcomes.
- Own the customer journey from assessment to scale, partnering with Sales and Marketing to strengthen value narratives and increase win rates.
- Design hybrid AI + human (HITL) operating models with clear governance, guardrails, escalation paths, and quality controls.
- Translate real‑world discovery into MVPs, automation packs, product goals, and roadmap increments validated through pilots.
- Convert business outcomes into scalable, end‑to‑end solution architectures and actively orchestrate MVP execution.
- Establish program governance, track value realization, lead change, and convert customer patterns into reusable frameworks and assets.
Required Qualifications:
- 10–15+ years in Digital Workplace, end user computing, or managed services; 5+ years leading complex, multi tower transformation programs with executive visibility.
- Practical knowledge of Predictive AI, Generative AI, and Agentic patterns; proven ability to frame use cases, risks, and controls for executive decision making.
- Strong command of business case development, P&L impact modeling, TCO/ROI, and cloud economics; ability to map IT investment to business value.
- Exceptional facilitation skills (discovery, value, design, governance) with a record of co creating roadmaps and gaining stakeholder alignment.
- Hands on familiarity with modern deployment, UEM, collaboration, identity/security, DEX/experience analytics (Lenovo xIQ or equivalent), and service desk modernization.
- Experience owning the lifecycle of a complex, data intensive enterprise product (AI/ML platform or large scale automation preferred).
- Direct experience in healthcare, retail, and/or telco, with ability to adapt patterns to domain outcomes.
- Outstanding executive storytelling, negotiation, and written/verbal communication across business and technical audiences.
- Mentors senior consultants/architects; influences cross functional teams; collaborates across Sales, Offering, Delivery, and Partners.
What We offer You:
- Holiday purchase
- Private medical
- Income protection
- Attractive pension scheme
- Positive work life balance
- Learning and development
- Life insurance
- Lenovo and Motorola products discounts
- Lifestyle discounts
- Cycle to work
- MyGymDiscounts
- Mortgage advice and support
- Referral bonus
- Free onsite parking