Principal Program Manager, OCI Event Content & Customer Engagement
eeho.fa.us2.oraclecloud.com/cx Principal Program Manager, OCI Event Content & Customer Engagement
Description
Overview
Oracle Cloud Infrastructure (OCI) powers the world's most demanding workloads, helping organizations innovate with secure, high-performance cloud services. As OCI continues its rapid growth, we're investing in operational excellence, strategic initiatives, and scalable business processes that enable our teams to deliver exceptional customer experiences and accelerate innovation.
Role Summary
Manage the content and customer-engagement programs that make OCI Summits and flagship events technically valuable and differentiated, connecting customers directly with OCI engineers, executives, partners, and product experts.
Key Responsibilities
- Manage Summit session development from call for content through final delivery.
- Coordinate speakers, engineering leaders, customers, and strategic partners.
- Manage speaker communications, deadlines, presentation reviews, rehearsals, and readiness.
- Develop session taxonomy and technical-level guidance to help attendees identify appropriate content.
- Coordinate hands-on labs, workshops, engineering deep dives, panels, and fireside chats.
- Partner with Engineering and Product teams to ensure programming reflects OCI priorities and customer interests.
- Support executive dinners, roundtables, customer meetings, and peer networking programs.
- Coordinate capture and post-production of high-value event content for continued customer engagement.
- Manage attendee feedback and session analytics to identify programming opportunities.
- Help develop year-round engagement opportunities that extend relationships beyond the physical event.
Ideal Background
8+ years in content marketing, event programming, customer marketing, developer/technical marketing, or strategic program management.
Minimum Qualifications
- 8+ years of experience in event content, content marketing, customer marketing, developer marketing, or program management.
- Experience managing event content programs, including speakers, sessions, panels, workshops, or hands-on experiences.
- Strong project management skills with the ability to manage multiple speakers, deadlines, and content workstreams simultaneously.
- Excellent written, editorial, and verbal communication skills.
- Experience working cross-functionally with product, engineering, marketing, or subject matter experts.
- Ability to translate complex technical topics into compelling customer programming.
- Strong stakeholder management and relationship-building skills.
- Exceptional attention to detail and ability to operate effectively under tight deadlines.
- Ability to travel domestically and internationally.
Preferred Qualifications
- Experience developing content for technical, engineering, cloud, AI, or developer audiences.
- Experience managing executive speakers and senior technical leaders.
- Experience with hands-on labs, workshops, technical demonstrations, or developer programs.
- Familiarity with cloud infrastructure and AI technologies.
- Experience developing session taxonomies, content tracks, or technical difficulty levels.
- Experience with post-event video, content capture, and digital content distribution.
- Experience using attendee feedback and analytics to shape future programming.
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Disclaimer:Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $91,000 to $209,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.