Principal Software Engineer Tech Lead (Retail)

• The Retail organization at Toast is focused on building foundational technology to support a rapidly expanding vertical
• We emphasize early learnings and remain closely aligned with our customers, engaging in frequent conversations with our initial retail partners to understand their needs, pain points, and feature requests
• This direct feedback loop allows us to rapidly iterate and ensures we are building the right product for the market. As one of the fastest-growing verticals at Toast, we offer an opportunity to have a significant impact on the company’s future growth
• We’re looking for engineers to help make our product work for our largest customers
• Think large grocery stores and your favorite local convenience store chain
• With their larger scale bring additional needs for integrations and back-office tools, beyond what the platform offers today
• This team works closely with customers — expect to visit stores and talk directly with operators to deeply understand their workflows
• Design, build, deploy, and maintain highly resilient and scalable systems that are critical to our customers’ success
• Define and drive long-term technical architecture and strategy across the entire organization, aligning executive business goals with platform capabilities
• Design solutions that anticipate and accommodate future needs while considering tradeoffs
• Effectively communicate technical direction
• Sponsor and mentor senior engineering talent (Staff and Senior Staff engineers) to grow the next generation of technical leaders across Toast
• Act as a force multiplier in improving engineering productivity
• Diagnose performance bottlenecks and implement optimizations
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team

Benefits

• Peer and company recognition programs
• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Mental Health Benefits
• Subsidized backup childcare

• Embody a growth-oriented mindset focused on continuous elevation of your craft and domain
• Establish yourself as a trusted technical authority capable of making decisions that secure both immediate wins and long-term strategic goals
• Passionate about making users happy and seeing people use your product in the wild
• 9+ years experience building and shipping production software to customers
• Experience with Java, Kotlin, or other object oriented programming languages
• Approach your work with humility, empathy, and deep respect for your peers
• Startup mindset in driving initiatives and ability to find order in ambiguity
• Articulate sophisticated project roadmaps and empower engineering cohorts to drive them toward fruition