Product Manager

POSITION SUMMARY
The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, operations, finance, support, and sales to ensure revenue and customer satisfaction goals are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Support product strategy execution by building, managing, and prioritizing the product backlog for assigned roadmap epics.
• Coordinate assigned epics across the applications they touch, from story breakdown through operational handoff, and raise dependencies, decisions, and delivery risks early.
• Coordinate with cross-functional stakeholders to gather, evaluate, and incorporate requirements, feedback, standards, and operational needs.
• Maintain clear visibility into backlog priorities, dependencies, decisions, and accountable stakeholders.
• Write user stories with acceptance criteria and support product documentation for upcoming launches. Complete feature documentation, applicable standards, configuration guidance, and support notes before operational handoff.
• Provide new feature training, start up support and sales support as needed to ensure product success
• Engage with the development teams as the product owner throughout Agile/Scrum practices, contributing to how agentic workflows fit into planning, delivery, and retrospectives
• Use available product, customer, operational, and business insights to inform prioritization and product decisions from inception through post-launch review.
• Use approved tools, including AI tools where appropriate, to create mockups or prototypes that test assumptions, gather stakeholder feedback, and clarify product concepts before development.
• Support the transition of new capabilities into repeatable product delivery by documenting ownership, configuration, training, support, and handoff needs.

POSITION REQUIREMENTS
Education and Experience

• Bachelors degree or equivalent required, MBA is a plus
• Minimum of 3 years’ product management experience in an agile environment with cross functional teams
• Demonstrated success defining and launching excellent products
• Examples and at least one sample of an effective product document delivered in the past
• Proven ability to influence cross-functional teams without formal authority

Required Skills, Knowledge and Abilities

• Excellent written and verbal communication skills
• Excellent teamwork skills
• Comfort using approved AI tools to explore workflows, create mockups or prototypes, and help investigate product or support problems. Verify AI-generated information and protect company and customer information.
• Committed to diversity and inclusion
• Reliable transportation

Licenses & Certifications

• Valid driver’s license

Travel Requirements

• Willingness to travel up to 10%

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
• Ability to lift up to 10 pounds
• Noise Level is typically moderate
• Employee could be exposed to fumes and/or airborne particles and risk of potential shock

Compensation & Benefits:
Franklin Energy reasonably expects the starting salary for this position to fall between $105,000.00 and $120,000.00 annually. The final offer will be determined based on relevant experience, skills, qualifications, internal equity, geographic location, and business needs. Franklin Energy offers a comprehensive benefits package, including medical, dental, and vision coverage; retirement benefits; paid time off; paid holidays; and other company-sponsored benefits and programs.