Production Manager

Production Manager

Company: DFX Foundation & Waterproofing Experts
Department: Production
Schedule: Full-time, salaried; in person
Work Setting: Primarily office-based, with job site and customer visits

About DFX

DFX Foundation & Waterproofing Experts is a locally owned and operated company helping homeowners protect their homes through foundation repair and waterproofing services. Our work is guided by five core values: Integrity, Accountability, Teamwork, Customer Commitment, and Innovation. We seek team members who take pride in their work, support one another, and are committed to delivering a positive customer experience.

About the Role

DFX is seeking an experienced Production Manager to lead daily production operations and take our department to the next level. This position requires a strong leader who can manage multiple crews, solve problems, and drive consistent results in quality, efficiency, safety, and customer satisfaction.

You will oversee production schedules, crew performance, equipment and material readiness, and project completion. This is primarily an office-based management position, with job site and customer visits to support crews, evaluate work, and resolve issues. Industry experience is required.

What You’ll Do

• Manage production schedules, crew assignments, and workflow to ensure efficient and timely project completion.
• Coordinate labor, materials, equipment, and vehicles so crews are prepared for each job.
• Review project details and work with sales, administrative staff, and foremen to clarify scope and address potential challenges before installation.
• Provide direction and support to foremen and crews, setting clear expectations for workmanship, productivity, safety, and professionalism.
• Hold teams accountable, develop crew capabilities, and help interview and select team members who will strengthen production.
• Resolve scheduling conflicts, unexpected job conditions, and production challenges with practical, timely solutions.
• Visit job sites to evaluate installation quality, troubleshoot issues, and ensure work meets project requirements and company standards.
• Monitor labor and material use, production results, and callbacks to improve efficiency and reduce repeat problems.
• Communicate professionally with homeowners, resolve concerns, and follow through on outstanding or corrective work.
• Use Salesforce i360 to maintain accurate job information, track progress, document concerns, and review production reports.
• Keep sales, administrative staff, and leadership informed of schedule changes, project challenges, and department needs.
• Perform other duties as assigned.