Production Support Specialist
Posted Updated
Description
The Production Support Specialist plays a critical role in supporting the administrative functions of the production team. The position is responsible for managing production-related documentation and ensuring smooth communication between various departments.
Key Responsibilities
- Collaborate with team members to foster a positive and productive work environment.
- Oversee daily administrative activities, including but not limited to:
- Reviewing and resolving the exception list
- OOP Resolution
- Product Change
- Delete Cases
- Report Resolution
- Zero charge
- No remake reason
- DE deselected price
- Zero charge
- Digital not outsourced
- Cases on hold
- Negative charge cases
- Complete research on cases for resolution
- Cases returned for credits
- Unknown cases
- Correction cases from other departments and DDS China
- Identify areas for improvement an administrative process to enhance efficiency
- Additional duties as assigned