Program Coordinator
Description
We need hope-bringers and changemakers - because the work we all do matters. Join a team that shows up for each other as much as we show up for our clients. At Gaudenzia, your purpose fuels progress - for yourself and others.
Gaudenzia's Mission: Gaudenzia's Mission is to promote long-term recovery by providing comprehensive treatment and support to people with substance use disorder, co-occurring mental health disorders, and related conditions, regardless of individual circumstances.
A Program Coordinator plans and coordinates multiple programs within a facility. Their responsibility is to make sure the program is functioning efficiently and effectively. A Program Coordinator works closely with the Program's Supervisors and Directors to make sure the program is following policies/procedures. This position creates an environment of open communication within the program by collaborating with other departments on decision-making responsibilities and initiating new goal-setting initiatives that are in the best interest of the clients served.
Qualifications:
Education/Experience: Must hold a Master’s degree plus 2 years’ experience or BA/BS or CAC plus 3 years’ experience or AA/AS plus 4 years’ experience from an accredited college or university in relevant health or human services.
Your responsibilities in this role may include:
- Ensure the clinical/therapeutic approved group schedule is adhered to daily
- Ensure that all new clients are acclimated and orientated to the program satisfactorily
- Responsible for the coordination of the aftercare component, organizing and confirming next level follow-up
- Attend all applicable meetings as directed
- Proficient in Gaudenzia's policies/ procedures inclusive but not limited to WARMS/Detox/lCF
- Ensuring and utilizing appropriate interventions and conflict resolution of client behaviors
- Ability to establish and maintain effective working relationships with clients, other staff members, outside agencies/ institutions, stakeholders, and the general public
- Communicate daily with outside agencies accordingly when applicable
- Complete and communicate all SOR documentation timely, including SOR Referrals and SOR Discharge forms to the billing team
- Oversee the County Crisis Walk-in Data Spreadsheet
- Complete required (2) County reports due on the 8th of each month which also includes submitting a success story to the Health Department
- Assist the Director or designee in any preparation needed for all audits for assigned programs
- Assist the Director or designee in ensuring that all programs are in compliance
- Assist the Director or designee in all quantitative/qualitative non-clinical chart audits
- Educate clients on Gaudenzia's programs available
- Assist and oversee the transition process and collaborate with the treatment team daily
- Monitor the process of admissions, transitions, and discharges through the continuum of care
- Devise evaluation strategies to monitor performance and determine the need for improvements
- Assist with support staff trainings as deemed applicable for new and existing staff
What We Offer: Competitive Pay - Excellent Benefits - Full Time & Part Time Opportunities - On The Job Training - Upward mobility - Educational assistance to help you grow with us in this life saving field!
For additional details regarding our benefits, please visit:
Gaudenzia is proud to be an employer of choice - and a treatment provider of choice - in the substance use and co-occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome.
Come work with us!
Our Agency is committed to the principles of equal employment. We believe in fostering a positive work environment in which every employee is treated with respect. Our staff hiring and recruitment practices are grounded in fairness, transparency, and merit. All employment decisions are based on job-related qualifications, relevant skills, experience, and alignment with our mission and values. We actively recruit from a broad range of educational and professional backgrounds to attract the most qualified candidates, ensuring equal opportunity for all applicants without preference or discrimination. Our process uses consistent and clear evaluation criteria to support objective decision-making. By emphasizing accountability, efficiency, and integrity throughout every stage—from job posting to onboarding—we build a workforce defined by excellence, professionalism, and commitment to our shared purpose. Gaudenzia is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.