Program Director / VA REACH

Lead with Purpose. Empower with Compassion.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!

Position Snapshot

Location: Staunton, VA

Schedule: Full-Time | Monday-Friday, 9:00 AM-5:00 PM | Hybrid | Participation in supervisor on-call rotation required, including evening and overnight support as needed

Pay: $85,000 annually

Sign-On / Retention Bonus: $10,000 for qualified licensed or license-eligible full-time new hires; paid at 90 days, 6 months, and 1 year of employment

Work Setting: Hybrid | Leadership oversight of Virginia REACH crisis services, including community-based and residential programs

Position Type: Full-Time

Make an Impact With Us

Do you want work that makes a meaningful difference in your community? Easterseals PORT Health is seeking a REACH Program Director to lead our Virginia REACH Crisis Services Program in the Staunton, Virginia region.

Virginia REACH provides crisis prevention, intervention, stabilization, and transition services for individuals with intellectual and developmental disabilities (I/DD) who are experiencing behavioral health challenges. Through mobile crisis response, therapeutic interventions, residential crisis stabilization, and community partnerships, REACH helps individuals remain safely in their homes and communities while reducing unnecessary hospitalizations and institutional placements. The program serves as a critical support system for individuals, families, providers, and communities during times of crisis.

As the REACH Program Director, you'll provide strategic leadership and operational oversight for crisis services while fostering a culture of clinical excellence, collaboration, accountability, and continuous improvement. You'll directly supervise key program leaders and ensure high-quality, person-centered services that create meaningful outcomes for the individuals and families we serve.

What You'll Do

• Lead, mentor, and develop program leadership staff, including the Hospital Liaison, Office Manager, and Residential Program Supervisor.
• Oversee daily operations and strategic direction of the REACH program to ensure high-quality service delivery.
• Partner with clinical, operational, and community stakeholders to strengthen care coordination and continuity of services.
• Monitor program performance, quality metrics, and outcomes to ensure achievement of goals and contractual requirements.
• Develop, manage, and oversee program budgets while ensuring responsible stewardship of resources.
• Ensure compliance with all state, federal, licensing, and agency regulations and standards.
• Identify opportunities for service enhancement, operational improvements, and program growth.
• Participate in the supervisor on-call rotation, providing leadership support and guidance during crisis situations.
• Foster a positive culture of accountability, engagement, professional development, and employee retention.

What You Bring

We're looking for someone who brings the experience, leadership, and commitment needed to succeed in this role.

• Master's degree in psychology, social work, healthcare, counseling, or a related field.
• REQUIRED: Minimum of 2 years of supervisory experience.
• REQUIRED: Minimum of 5 years of experience working with individuals with developmental disabilities and/or behavioral health needs.
• REQUIRED: Qualified Mental Health Professional (QMHP) credential.
• Licensed or license eligible as an LPC, LCSW, or LMFT preferred.
• Demonstrated ability to lead teams, build accountability, coach staff, and foster collaboration.
• Strong clinical, operational, budgeting, and program management experience.
• Working knowledge of Virginia's mental health, developmental disability, and substance use systems of care.
• Experience utilizing Electronic Health Record (EHR) systems and healthcare technology platforms.
• Excellent communication, critical thinking, problem-solving, and decision-making skills.
• Flexibility, dependability, and a commitment to delivering person-centered services.

Why Join Easterseals PORT Health?

Easterseals PORT Health is a trusted and compassionate organization providing disability, mental health, and substance use services across North Carolina and Virginia. Purpose, dedication, and empathy guide the way we support our neighbors and one another.

For benefits-eligible positions, our total rewards package may include:

• Generous paid time off and holidays
• Medical, dental, and vision coverage + FSA
• Company-paid life and disability insurance
• 403(b) retirement plan
• Employee Assistance Program and legal services
• Public Service Loan Forgiveness (PSLF) eligibility where applicable
• Clinical supervision for licensure advancement
• Leadership development and professional growth opportunities
• Hybrid work schedule with leadership flexibility
• $10,000 sign-on and retention bonus for qualified licensed or license-eligible new hires

About Easterseals PORT Health

Easterseals PORT Health helps people with disabilities, mental health and/or substance use challenges, their families, and our employees embrace their potential, access opportunities, build resilience, and thrive. Purpose, dedication, and empathy drive our in-person and telehealth service delivery.

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 children, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Need assistance with the application process or an accommodation? Contact [email protected].

Learn More About the Program

Virginia REACH provides crisis prevention, intervention, stabilization, and transition services for individuals with intellectual and developmental disabilities experiencing behavioral health challenges. Crisis VA REACH - Easterseals PORT Health