Program Supervisor

The Program Supervisor will be expected to participate in an on-call rotation in order to provide remote clinical backup and supervision to the Mobile Crisis Outreach Response Teams (MCORT). The Program Supervisor will review and sign-off on at least 20% of MCORTS reports for quality assurance purposes. Will manage and supervise direct care staff, including regular supervision, managing schedules, and addressing any performance issues.

The 988 Program provides 24/7 mobile community outreach services to adults in crisis, including mental health, substance use, and suicidal emergencies. Staff dispatch to crises in teams of two, with a Crisis Response Specialist and a Peer Support Specialist, to provide assessment, risk assessment, safety planning, linkage to services, and follow-up care. The Program aims to provide crisis de-escalation without use of law enforcement unless necessary for consumer or team safety.

Hours:

Full time - 3p-11p (with some flexibility)

This position has the following benefits:

3.2 weeks of Paid Time Off during the first year

Medical, vision, dental and life insurance

403(b) employee participation and employer match

9 Agency-paid holidays

Training opportunities provided throughout the year

Retention bonus offered biannually, $1.25k for full time staff

Tuition Reimbursement after 1 year of employment