Property Management Administrative Assistant

Love Keeping Things Organized? Put Your Skills to Work Where They Make a Difference!

Join Community Housing Partners and turn your administrative talents into meaningful work that supports our teams, strengthens communities, and helps provide quality, affordable housing.

The Property Management Administrative Support position provides administrative, operational, and customer service support to Community Housing Partners’ (CHP) Property Management Division, with primary support to the Director of Housing. This role coordinates documentation, maintains accurate records, tracks contracts and property information, and assists with regulatory and operational processes to ensure efficient daily operations.

The position requires strong organizational skills, attention to detail, independent judgment, and the ability to manage competing priorities in a fast-paced environment while maintaining professionalism and confidentiality.

The customary schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch break. Occasional evening or weekend hours may be required. Hybrid work flexibility may be available at the supervisor's discretion, based on operational needs.

Why You'll Love Working at CHP

• Work for a nationally recognized organization — Community Housing Partners was ranked No. 2 nationally among affordable housing developers and named to the Best Places to Work in Virginia list.

• A schedule you can plan around — Primarily Monday–Friday, 8:00 a.m.–5:00 p.m., with potential hybrid work flexibility.

• Real time to recharge— Paid vacation, holidays, and sick leave because having a life outside of work matters.

• Competitive pay — Compensation that recognizes your skills, experience, and contributions.

• Benefits that start within 30 days — Medical, dental, and vision coverage begins on the first of the month following your hire date. Paid maternity and paternity leave are available after 90 days.

• Retirement contributions you don't have to chase — CHP's 403(b) retirement plan provides a 3% employer contribution regardless of your participation, plus an additional employer match of up to 2% based on your contributions.

• Meaningful work with a purpose — Support a mission-driven organization dedicated to creating homes and communities that are healthy, sustainable, and affordable.

Learn more about CHP's employee benefits:

What You'll Do

Administrative & Operational Support

• Provide comprehensive administrative support to the Director of Housing and Property Management leadership.

• Organize, scan, maintain, and update departmental documents, forms, and SharePoint records.

• Process invoices, prepare reports, and coordinate routine administrative activities.

• Support special projects, departmental initiatives, and ongoing operational needs with minimal supervision.

Contract Management & Property Documentation

• Maintain and track Property Management contracts, agreements, and renewal deadlines.

• Collect, organize, and maintain historical property records, including equipment inspections and replacements.

• Prepare and update Affirmative Fair Housing Marketing Plans (AFHMPs), management agreements, and management plans.

• Ensure departmental records and documentation remain accurate, organized, and accessible.

Regulatory & Program Administration

• Review, process, and upload monthly HUD voucher documentation for applicable properties.

• Prepare and process Housing Assistance Payment (HAP) correspondence for applicable agencies.

• Support timely completion and submission of required program documentation.

• Maintain accurate records and assist with compliance-related administrative activities.

Customer Service & Departmental Coordination

• Provide professional and responsive customer service to internal teams, external partners, and stakeholders.

• Serve as backup to the Administrative Operations Manager, including telephone coverage and general office support.

• Provide administrative assistance to Maintenance, Training, and Technology leadership as needed.

• Communicate effectively across departments to coordinate requests, resolve routine issues, and support operational priorities.

Organization, Accuracy & Process Improvement

• Manage multiple assignments, prioritize deadlines, and maintain accuracy in a fast-paced environment.

• Compile data, maintain tracking systems, and prepare reports to support informed decision-making.

• Identify opportunities to improve administrative processes, documentation, and workflow efficiency.

• Exercise sound judgment, maintain confidentiality, and independently resolve routine administrative challenges.

What You'll Bring

• High school diploma or equivalent required.

• Minimum of one year of administrative support experience required.

• Previous customer service experience required.

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint; SharePoint experience preferred.

• Strong organizational, time-management, communication, and problem-solving skills.

• Ability to accurately collect, maintain, and report data with strong attention to detail.

• Ability to manage multiple priorities, work independently, and collaborate effectively with employees and stakeholders at all organizational levels.

• Sound judgment and professionalism when handling confidential information and sensitive situations.

• Ability to perform basic to intermediate mathematical calculations and operate standard office equipment.

• Willingness to learn new software, systems, and administrative processes.

• Valid driver's license and driving record consistent with CHP's insurability requirements.

About the Company: CHP works to create homes and communities that are healthy, sustainable, and affordable. Our vision is healthy, sustainable communities for everyone. Building on a long-standing tradition of environmental, economic, and social responsibility, CHP is a 501(c)(3) nonprofit that works with private and public partners to develop and preserve award-winning homes and neighborhoods. Together with our partners, we revitalize communities, foster stability for our residents, and promote a healthier planet for future generations.

If you require accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to our recruiting team at [email protected], (540) 299-5477 (phone), (877) 540-8049 (fax), or 711 (TTY/TDD).

NOTICE TO THIRD-PARTY AGENCIES

CHP does not accept unsolicited resumes from recruiters or employment agencies. Without a signed Recruitment Fee Agreement, CHP will not pay any referral compensation or recruiter fee, and if a recruiter or agency submits a resume or candidate without a signed agreement, CHP may pursue and hire the candidate(s) without obligation to the recruiter or agency.