Prototype Solutions & Technical Support Technician

The Prototype Solutions & Technical Support Technician is responsible for the deployment, the operation, the maintenance, the continuous support of prototype equipment, test assets, and vehicle development projects. This role provides hands-on technical support to engineering teams and end users while ensuring the reliability and operational readiness of prototype systems. Must be able to work any shift. This is union mandated work.

She/he works closely with engineers, project teams, and stakeholders to support prototype development, testing activities, troubleshooting, and technical operations across multiple locations.

Key Responsibilities:

• Support engineers during design, development, integration, and validation phases of prototype projects.
• Procure, prepare, install, configure, and commission prototype hardware and equipment.
• Perform technical modifications, adaptations, repairs, and upgrades to maintain prototype functionality and availability.
• Prepare, operate, and maintain prototype vehicles, test benches, and associated equipment.
• Conduct technical testing, measurements, inspections, and first-level diagnostics.
• Travel between multiple sites within the region as required to maintain operational continuity and support deployed prototype assets.
• Provide Level 1 and Level 2 technical support to engineers, project teams, and end users.
• Troubleshoot electrical, electronic, and embedded systems issues and implement corrective actions.
• Document testing activities, maintenance actions, and technical findings.
• Contribute to the continuous improvement of prototyping tools, equipment, methods, and operational processes.
• Ensure compliance with safety procedures and company standards.