QA Engineer
Description
About Wonderschool
Wonderschool helps expand access to high-quality early childhood education. We give childcare providers the software, tools, and support to build and run sustainable businesses, and help governments modernize their childcare programs. Our products support critical everyday workflows for providers, families, and government partners.
The Role
We're looking for a highly technical, detail-oriented QA Engineer to lead quality across our government products, billing product, and the products we sell to childcare providers. You'll build an AI-driven QA practice while staying deeply hands-on: investigating failures, writing automated tests, validating releases, and working directly with government customers. You'll bring the technical depth to understand complex systems and the attention to detail to catch problems before our customers do.
What You'll Do
- Lead QA across Wonderschool. Own the testing strategy, prioritize the highest-risk workflows, and establish clear standards for release readiness across our products.
- Use AI in your daily work. Apply AI tools to generate test cases, write and maintain automation, explore edge cases, and accelerate debugging. Validate the results and protect customer and government data.
- Test AI-powered products. Build repeatable evaluations for accuracy, consistency, unsupported outputs, and unexpected behavior across real customer workflows.
- Build strong technical coverage. Create and maintain UI and API tests, use SQL to verify data integrity, and integrate reliable regression and smoke tests into our development and release processes.
- Protect billing accuracy. Test invoices, payments, refunds, calculations, and reconciliation, including failed transactions, retries, rounding, and duplicate charges.
- Represent Wonderschool with government partners. Meet with stakeholders to understand requirements, lead user acceptance testing, explain issues clearly, and coordinate fixes and acceptance documentation.
- Make requirements testable. Translate product requirements and government acceptance criteria into test plans, test cases, and documented results.
- Work closely with Engineering and Product. Participate in Scrum planning, stand-ups, reviews, and retrospectives. Help teams identify risks early, prioritize defects, and verify that fixes address the underlying problem.
- Improve quality over time. Track escaped defects, recurring issues, test reliability, and release risks, then turn those findings into better coverage and processes.
Who You Are
- A hands-on QA or quality engineering professional who takes ownership from requirements through verified fixes.
- Highly detail-oriented, curious, and persistent. You notice inconsistencies, investigate edge cases, and follow issues through to resolution.
- Technically strong in test automation, API testing, SQL, debugging, and modern software development practices.
- Comfortable using AI extensively and able to show how it improves the speed and depth of your work.
- A clear communicator who can work effectively with engineers, product teams, and government stakeholders.
- Experienced working in Agile teams and contributing to Scrum ceremonies.
- Comfortable managing competing priorities across multiple products in a fast-moving environment.
- Based in San Francisco or willing to relocate, with availability to work in our Rincon Hill office at Howard and Beale 5–6 days per week.
Experience with government systems, billing or payments, childcare software, and government-facing UAT is especially valuable.
What Success Looks Like
Our most important workflows have dependable test coverage. Government UAT is organized and supported by clear evidence. Billing issues are caught before customers are affected. Teams understand release risks, and AI helps us test faster and more thoroughly.
Compensation
Competitive compensation.
Skills
As published by greenhouse · 40 questions · 2 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV
Short answers (26)
- How many years of QA or quality engineering experience do you have?
- How many years of experience do you have building or maintaining automated tests?
- How many years of experience do you have testing web user interfaces?
- How many years of experience do you have testing APIs and backend services?
- Please share which part of the Bay Area you’re based in?
- Please share your Linkedin Profile?
- What is your current position?
- What is your current company?
- Describe how you have used AI tools to improve QA or testing work.
- Describe a test automation framework or quality system you have built or significantly improved.
- How many employees did the smallest company you worked at have while you were there? optional
- Smallest-company headcount — anything else to add? optional
- What was that company's name? optional
- How long did you work there, in months? optional
- Tenure length — anything else to add? optional
- Where did you attend and graduate from your undergraduate studies? optional
- What was your undergraduate major? optional
- Did you attend graduate school? If so, where? optional
- What was your graduate major? optional
- Fields worked in — anything else to add? optional
- Short tenure — anything else to add? optional
- Software sales — anything else to add? optional
- Current location — anything else to add? optional
- SF office schedule — anything else to add? optional
- Work hours — anything else to add? optional
- Which states have you worked with professionally through state governments or agencies? optional
Pick from a list (12)
- Are you available to work in our Rincon Hill office at Howard and Beale 5–6 days per week?
- Do you have experience using SQL to verify data integrity?
- Which areas do you have hands-on experience testing?
- Are you currently authorized to work in the United States?
- Do you now, or will you in the future, require sponsorship to work in the United States?
- What types of early childhood experience do you have?
- Which of these fields have you worked in?
- What was the main reason for a short tenure in a prior role?
- Has software you built or helped build generated more than $100 in sales?
- What is your current location?
- Can you work Monday–Friday in our San Francisco office, often on Saturdays, and be available Sundays when needed for child care customer events? This is a highly collaborative, in-person role.
- Can you generally work 9am–7pm, including occasional late customer meetings or deadlines and work lunches or dinners? Wonderschool covers travel home when you work late.
Written answers (2)
- In 1–2 sentences, what makes you a fit for this role?
- What did you build or try to build, and what happened? optional