QA Training Specialist

RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.

Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions.

RISE is in a search to hire a dedicated Trainer Specialist to provide guidance and coaching to the Directors, Coordinators and their direct and indirect reports while implementing RISE Mission, Vision, and Values.

Training Specialist Responsibilities:

• Acts as liaison between teams to assist in the identification of program issues, determine best practices solutions and organize resources to address issues
• Works with management team to identify issues and formulate necessary quality improvement training
• Recommends specific solutions and training necessary to maintain quality standards
• Facilitates corrective and preventive actions as needed
• Performs quality audits for all RISE facilities in Arizona
• Coach, train and mentor employees, providing positive input and team building based on respect, cooperation, and competency
• Maintain and manage the state training calendar, state training reports, training OLCR portal compliance
• Assist district leadership when backlogged on trainings for staff
• Oversee onboarding and vetting of all new trainers with assist from district leadership
• Facilitate all new supervisor trainings, and advance principles of supervision
• Expert and advice on all training requirements from stakeholders and contracts