Quality Assurance Coordinator (Steel Products)

Job Description

Surespan Structures specializes in structural steel and concrete bridges, precast marinas, precast parking garages and precast building components. Safety and quality are some of our core values and are reflected in everything we do. We have found success by safely producing quality products that last a lifetime. If you are looking for a rewarding career that provides a sense of accomplishment and pride that comes with working on legacy projects, then Surespan is the place for you.

Position: Quality Assurance Coordinator (Steel Products)

Job Overview:

Surespan Structures is seeking an experienced and results-driven Quality Assurance Coordinator to oversee quality assurance activities within our Steel Division.

This position is responsible for ensuring that structural steel fabrication, materials and finished products meet applicable project specifications, engineering drawings, industry standards and client requirements.

Working closely with the General Manager, Production Manager, Project Managers and fabrication personnel, the successful candidate will maintain and improve quality processes while overseeing the Quality Assurance Data Controller and ensuring all project quality documentation is completed accurately and submitted on time.

The ideal candidate will have practical knowledge of structural steel fabrication, welding, material specifications, and quality control processes.

Key Responsibilities:

Quality Assurance & Quality Control

• Oversee and maintain the Steel Division's quality assurance program throughout all stages of fabrication.
• Ensure fabrication activities comply with project specifications, approved drawings and applicable standards, including CSA W59, CSA S16 and CWB requirements.
• Verify incoming steel materials and supplies against purchase orders, project specifications, material grades, dimensions and quantities.
• Ensure material traceability and maintain Mill Test Reports (MTRs) and material certifications.
• Monitor dimensional inspections, fit-up, welding, assembly and final product inspections.
• Ensure welding procedures, welder qualifications and certifications remain current.
• Coordinate inspections, including third-party, client and consultant inspections.
• Manage Non-Conformance Reports (NCRs), corrective actions and preventative measures.
• Ensure inspection holdpoints are completed before work progresses to the next fabrication stage.
• Verify completed products meet project requirements before final release and shipment.
• Identify recurring quality issues and work with Production Management to prevent rework and deficiencies.

Production & Operational Coordination

• Work closely with the Production Manager and Project Managers to incorporate quality requirements into daily fabrication activities.
• Provide technical support to production personnel regarding fabrication, drawings, specifications and quality requirements.
• Maintain a visible presence on the fabrication floor to monitor workmanship and identify potential quality concerns.
• Oversee the completion of production quality control tasks and inspections.
• Identify opportunities to reduce fabrication errors, rework, material wastage and production delays.
• Assist in assessing the technical capabilities and quality awareness of prospective production employees.

Quality Documentation & Data Controller Oversight

• Oversee and coordinate the activities of the Quality Assurance Data Controller.
• Ensure project-specific Inspection and Test Plans (ITPs) are developed, maintained and implemented.
• Ensure quality reports, inspection records and supporting documentation are completed accurately and submitted to clients on time.
• Maintain proper quality document control, including material certifications, welding documentation, inspection reports and NCRs.
• Coordinate preparation of project-specific quality packages and final turnover documentation.
• Monitor outstanding quality documentation and ensure deficiencies are addressed promptly.

Quality Management & Continuous Improvement

• Maintain ownership and accountability for the Steel Division's quality assurance program.
• Establish and monitor quality performance to identify areas requiring improvement.
• Provide regular updates to the General Manager – Steel Division on quality performance, outstanding NCRs, inspection results and recurring issues.
• Participate in internal and external quality audits and ensure findings are addressed.
• Promote quality awareness, accountability and continuous improvement throughout the fabrication facility.
• Identify and escalate quality concerns promptly.
• Maintain sufficient independence from production activities to ensure quality standards are upheld.
• Have the authority to identify non-conforming work, request corrective action and recommend or initiate a hold on fabrication or product release when required quality standards are not met.

Relationship & Stakeholder Management

• Maintain strong working relationships with Project Managers, Production Management, fabrication personnel, consultants, inspectors and suppliers.
• Maintain clear communication with all stakeholders regarding quality requirements and project expectations.
• Coordinate external inspections and client quality requirements.
• Support a positive, team-oriented environment through collaboration, accountability and shared goals.

Reporting Structure

The Quality Assurance Coordinator will report directly to the General Manager – Steel Division.

The position will work closely with the Production Manager, Project Managers and fabrication personnel, while overseeing the Quality Assurance Data Controller.

The position will collaborate with Production Management while maintaining the independence necessary to identify, report and address quality concerns.

Performance Expectations

The successful candidate will be expected to:

• Maintain high quality standards throughout the Steel Division.
• Demonstrate strong problem-solving, technical and decision-making abilities.
• Identify and address quality issues before they affect production or project delivery.
• Ensure inspections and documentation are completed accurately and on time.
• Communicate effectively across multidisciplinary teams.
• Manage competing priorities in a fast-paced production environment.
• Maintain strong organizational skills, accountability and attention to detail.
• Ensure non-conformances and corrective actions are properly investigated and closed out.

Qualifications & Requirements

• Experience and/or knowledge in structural steel fabrication, or bridge projects.
• Previous fabrication or shop-floor experience preferred.
• Ability to interpret engineering drawings, shop drawings and material specifications.
• Experience in quality control and quality assurance.
• CWB Level 1 Welding Inspection certification is mandatory.
• CWB Level 2 Welding Inspection certification is considered an asset.
• Knowledge of CSA W59, CSA S16 and applicable structural steel fabrication standards.
• Understanding of welding procedures, welder qualifications and material traceability.
• Experience with ITPs, NCRs, inspection reports and quality documentation.
• Strong computer, communication and organizational skills.
• Ability to work independently and collaboratively with management and production teams.

Work Eligibility: All applicants must be located in Canada and eligible and legally permitted to work in Canada.

Location of Employment

Based at the Surespan Structures facility in Duncan, British Columbia, supporting structural steel fabrication and projects across Canada.

Compensation & Benefits

Annual Salary: $90,000 – $110,000, with final compensation based on qualifications and relevant experience.

Benefits available after three months of employment include:

• Extended Health and Dental Group Benefits.
• Annual Work Boot Allowance.
• Family Assistance Counselling Services.

Overall Position Objective

The Quality Assurance Coordinator is responsible for ensuring all structural steel products manufactured by Surespan Structures meet the required quality, workmanship, material and project specifications.

Through effective coordination with Production Management, Project Management and the Quality Assurance Data Controller, this position will ensure quality is maintained throughout every stage of fabrication, from incoming material verification to final inspection and project handover.

The ultimate objective is to protect Surespan's reputation for quality workmanship, minimize fabrication deficiencies and rework, and ensure every product delivered meets or exceeds client expectations.