Quality Assurance Manager

What You’ll Do

• Chair IAHD’s Incident Review Committee (IRC) and the corrective action process
• Conduct and manage investigations in accordance with OPWDD and Justice Center standards
• Support staff training on incident management, provide training to program teams on incident reporting requirements periodically during program staff meetings
• Provide oversight and monitoring of agency incident reporting
• Assign and review all investigations of reportable incidents and notable occurrences
• Act as liaison to outside monitoring agencies including OPWDD and NYS Justic Center
• Compile and prepare data for analysis for Annual Trend Report for reportable incidents, data pertaining to timeliness of investigations and initial reporting of incidents
• Maintain agency database for reportable incidents and occurrences
• Conduct POMS interviews (Personal Outcome Measures) monthly
• Become a member of the IAHD Leadership