Quality Engineer II
Description
Job Summary:
Mercury Systems Quality Engineering team in NJ is seeking an eager Quality Engineer to play a key role in driving continuous improvement, resolving complex quality challenges, and ensuring product excellence in a fast-paced aerospace/ defense environment.
In this role, you'll have the opportunity to make a meaningful impact by driving quality improvement and collaborating with cross-functional teams in a deadline-driven environment, support delivery of product, improve customer satisfaction, and achieve internal business goals. Plan for and ensure the quality of product through collaborative partnerships with customers, suppliers and internal departments.
This is a hands-on role that works with a team of engineers, technicians and inspectors that are engaged through the entire life cycle of product, starting during development, continuing with transitioning of product to manufacturing, and then supporting the continuous manufacture of product.
Job Responsibilities:
- Ensure product compliance through a comprehensive set of functional tests and inspections.
- Participate in the qualification of new suppliers and internal processes.
- Assist in the evaluation and improvement of manufacturing processes, through lean concepts and APQP.
- Effectively review, implement, and flow down changes (ECOs) into manufacturing and supply chain, including material disposition actions.
- Execute processes for non-conforming material and the efficient management of MRB.
- Drive effective failure analysis, and responsive communication to customers.
- Facilitate continuous improvement of product and process throughout the organization.
- Monitor, measure and communicate metrics (KPIs) on a predicted cadence.
- Review customer scorecards and ensure alignment of improvement initiatives to customer satisfaction.
- Interface and communicate with customers regularly, providing quality status as required.
- Promote adherence to the Quality Management System (AS9100), and drive improvements.
- Participate in internal and external audits and provide results.
- Monitor factory performance through defect analysis and lead RCCA for improvement of recognized trends
- Support Industry QMS Standards by conducting periodic internal assessments to AS9100; develop, monitor, and re-define internal operating procedures where needed.
- Monitor and Drive COPQ initiatives, Scrap Reduction, Escapes, Rework
- Address production-related Quality issues as they arise, utilizing 8D methodology for RCCA. Drive effective corrective action.
- Assist with ESD, Environmental Control and FOD Programs as necessary.
- Develop Quality Inspection Criteria and Quality Control Plans
- Support First-Article Inspections on all NPI product, or as required.
- Supporting the West Caldwell, NJ (on-site) and the Saddle River, NJ site (1 day a week on-site generally)
Required Qualifications:
- Typically, requires Bachelor's degree, preferably in an Engineering discipline OR equivalent years of work experience in lieu of a Bachelor's degree
- Typically requires a minimum of 2+ years of related experience including performing quality assurance / quality engineering duties in a mission critical environment.
- Proven experience with RCCA (root cause corrective action) methodologies.
- Proven experience with failure & defect analysis.
- Experience monitoring and driving COPQ initiatives, scrap reduction & defining rework is essential.
- Knowledge of relevant quality standards, methods and practices.
- Knowledge of fault trees and statistical process control.
- Proven record of initiative, problem solving and the ability to recognize and implement improvements.
- An active DoD Secret Clearance OR the ability to obtain one. US Citizenship is required.
Preferred Qualifications:
- 8D methodology preferred.
- First Article Inspection experience preferred.
- NPI experience.
