Quality Manager

The Quality Manager position is responsible for leading and providing guidance to the supplier and quality teams to meet internal and external Key Performance Indicators (KPI) monthly as well as establishing and maintaining a professional relationship between the company and our supply base Developing and implementing quality control policies and procedures to ensure that products and services meet or exceed established quality standards. Conducting regular audits of production processes and products to identify opportunities for improvement and ensure compliance with quality standards. Establishing quality metrics and developing systems to track and analyze performance data. Collaborating with other departments to develop and implement continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies. Developing and conducting training programs to educate employees on quality control principles and practices. Ensuring that quality control systems comply and follow ISO 9001 standards. Managing quality control staff, including hiring, and training employees, assigning tasks, and providing performance feedback. Investigating customer complaints related to quality issues and implementing corrective actions as needed. Collaborating with suppliers and vendors to ensure that raw materials and components meet established quality standards. Communicating regularly with senior management to provide updates on quality control initiatives and perf ormance metrics and making recommendations for improvement as needed.