Quality Support Specialist (50876)

Quinault Community Health and Quinault Wellness Center is seeking a detail-oriented, analytical, and highly organized Quality Support Specialist with healthcare experience to support quality improvement, patient safety, risk management, and regulatory compliance initiatives across Quinault Community Health and Quinault Wellness Center.

This position works closely with the Executive Director of Quality, Risk, and Compliance, medical providers, clinical teams, and organizational leadership to monitor healthcare performance, identify opportunities for improvement, and support compliance with applicable healthcare regulations and accreditation standards.

The Quality Support Specialist plays an important role in improving patient care and organizational performance through healthcare data collection, medical record reviews, data abstraction, quality reporting, and performance monitoring. Responsibilities include gathering and analyzing patient quality metrics, patient satisfaction information, and Key Performance Indicator (KPI) data; preparing reports and dashboards; tracking improvement initiatives; and assisting departments with corrective action plans.

Additional responsibilities include supporting patient safety and risk management activities, participating in Environment of Care (EOC) rounds, monitoring incident follow-up, maintaining regulatory documentation, assisting with accreditation and survey readiness, and coordinating quality committee activities.

The ideal candidate has a background in healthcare operations, clinical administration, health information management, or healthcare quality improvement and is comfortable reviewing medical records, working with electronic health records (EHRs), analyzing data, and collaborating with healthcare professionals. This is an excellent opportunity for someone who enjoys working with data, improving healthcare processes, and contributing to the delivery of quality patient care.