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Real Estate Virtual Assistant (Bilingual Spanish- English)

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Description

Role: Bilingual Real Estate Virtual Assistant (English–Spanish).

Availability:
- Remote.
- Part-Time with potential for Full-Time.
- Approximately 25 hours/week.
- Proposed Schedule: Monday–Thursday, 2:00 PM–7:00 PM EST, Friday 10 AM – 3 PM.

Key Responsibilities:
- Handle inbound and outbound client communication in English and Spanish.
- Respond to rental inquiries from prospective tenants and landlords.
- Manage rental leads and schedule property showings.
- Assist with tenant pre-screening and rental applications.
- Coordinate background checks, credit checks, and required documentation.
- Follow up with prospective tenants and landlords.
- Update CRM records, rental listings, and application statuses.
- Organize lease documents and maintain accurate records.

Non-Negotiable Requirements:
- Fluent in both English and Spanish (written and spoken).
- Confident handling live phone conversations in both languages.
- Strong customer service and administrative experience.
- Excellent organizational, multitasking, and follow-up skills.
- Strong attention to detail and confidentiality.
- Proactive, resourceful, and able to work independently.
- Comfortable working the proposed EST schedule.

Highly Preferred:
- Experience in real estate, rental brokerage, leasing, or property management.
- Knowledge of tenant screening, rental applications, and lease documentation.
- CRM and lead management experience.
- Experience supporting U.S.-based clients.

Location: Remote - Anywhere

Skills required for this job:

  • Administrative assistance
  • Customer relationship management (CRM)
  • Customer service
  • Lead management
  • Property management
  • Real estate documentation
  • Tenant screening
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