Receptionist

Join Our Team!

Be the friendly face that welcomes residents, families, and visitors to Immanuel Living! We're looking for a dependable and organized Receptionist to join our team.

As one of the first points of contact for our community, you'll play an important role in creating a positive and welcoming experience for everyone who walks through our doors. From greeting visitors and answering questions to supporting daily operations and assisting residents, your kindness and professionalism will make a meaningful difference.

If you enjoy working with people, staying organized, and being part of a supportive team that values exceptional customer service, we'd love to meet you!

What You'll Do

• Warmly greet residents, families, visitors, and employees while providing friendly, professional customer service.

• Answer and direct phone calls, take accurate messages, and respond to general questions and requests.

• Assist residents with activity sign-ups, transportation requests, forms, and information about community services and events.

• Maintain a welcoming, organized, and professional reception area while following established visitor procedures.

• Provide administrative support, including maintaining records, preparing documents, organizing schedules, and distributing information.

• Assist with mail, packages, deliveries, office supplies, and assigned payment transactions.

• Use Microsoft Office, email, and internal systems to complete daily administrative tasks.

• Monitor emergency communication systems, alarms, and resident notifications, responding appropriately according to established procedures.

• Communicate resident concerns, requests, and urgent situations to the appropriate departments or personnel.

• Collaborate with team members to promote a safe, positive, and welcoming environment while maintaining confidentiality.

What We're Looking For

• Must be at least 18 years of age.

• High school diploma or GED preferred.

• Previous experience in reception, customer service, administrative support, or a related field preferred.

• Working knowledge of Microsoft Office, including Outlook, Word, and Excel.

• Strong computer skills, accurate data entry, and ability to learn new systems.

• Typing speed of 60 words per minute preferred.

• Experience using telephones, printers, copiers, and other standard office equipment.

• Strong communication, organization, multitasking, and time-management skills.

• Ability to remain calm, professional, and attentive while managing multiple requests and interruptions.

• Patience, compassion, and respect when assisting older adults with varying communication, mobility, or cognitive needs.

• Ability to work independently while maintaining positive relationships with residents, families, and coworkers.

• Ability to maintain CPR and First Aid certifications as required by Immanuel Living.

• Flexibility to work assigned shifts, including evenings, weekends, and holidays, as needed.

• Sitting and Standing: Ability to sit and stand while performing reception and administrative responsibilities.

• Lifting and Carrying: Ability to handle mail, packages, office supplies, and other materials associated with daily responsibilities. Specific weight requirements were not provided.

• Communication: Ability to communicate effectively with residents, families, visitors, and employees, including individuals with hearing, vision, mobility, or cognitive challenges.

• Additional Physical and Mental Requirements: Ability to manage multiple responsibilities, frequent interruptions, and urgent situations while maintaining accuracy and professionalism.

What We Offer

Immanuel Living offers a competitive benefits package designed to support our employees personally and professionally, including:

• Affordable childcare

• Retirement Savings Program with strong employer match

• Generous Paid Time Off (PTO)

• Medical benefits

• Optional dental insurance

• Employee wellness programs

• Educational assistance and employee scholarships promoting lifelong learning

• Free and discounted employee meals

Benefits are subject to change and vary based on employment status and eligibility.

About Immanuel Living

Immanuel Living is a not-for-profit Life Plan Community located in Kalispell, Montana. Our dedicated team serves approximately 300 older adults across independent living, assisted living, memory support, post-acute rehabilitation, and long-term care.

Located in the beautiful Flathead Valley near Glacier National Park, our community offers resort-style amenities, engaging activities, and opportunities for residents to live life to the fullest.

Affiliated with the Evangelical Lutheran Church of America, Immanuel Living is committed to providing a welcoming, faith-based environment while delivering exceptional care and innovative senior living services.

Ready to Make a Difference?

Join a team where your work matters and your contributions are valued. Apply today and grow your career with Immanuel Living!

Please include your complete work history when applying, beginning with your most recent employer, including any self-employment.

Immanuel Living is a drug-free workplace and an Equal Opportunity Employer.

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