Regional Human Resources Business Partner (East Coast)

Job Summary

The Regional Human Resources Business Partner (HRBP) plays a critical role in supporting MINISO USA’s retail operations by managing employee relations, conducting training, overseeing recruitment, and acting as a strategic liaison between stores and headquarters. This position ensures HR initiatives align with business objectives while fostering a positive work environment and maintaining compliance with federal, state, and local regulations. This position is remote but will cover our East Coast region, including the following states: AL, FL, GA, MS, NC, SC, TN, VA, CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, and VT.

Essential Job Functions

This role will mainly be responsible for the following:

• Manages and resolves complex employee relations matters while ensuring consistent application of company policies and procedures.
• Partners with management and employees to strengthen workplace relationships, foster employee engagement, improve morale, and enhance productivity and retention.
• Provides ongoing performance management guidance to Store Management, including coaching, counseling, corrective action, and disciplinary measures.
• Attends weekly meetings with assigned managers to discuss employee relations matters, performance concerns, operational challenges, and workforce development initiatives.

• Employee Relations: Manage and resolve complex employee relations cases, including labor disputes and grievances, ensuring compliance with company policies and employment laws.
• HR Compliance: Ensure all HR practices adhere to legal regulations and company policies. Maintain accurate and up-to-date employee records and documentation.
• Culture & Engagement: Promote and uphold company values and implement initiatives to enhance employee morale, retention, and engagement.
• Retail/Corporate Coordination: Act as a liaison between retail locations and headquarters, ensuring seamless communication and alignment with HR policies.
• Training & Development: Design, develop, and conduct training programs for new hires and existing employees. Support leadership development and ongoing professional growth initiatives.
• Recruitment: Assist in interviewing and hiring candidates in collaboration with Loss Prevention, Retail and other divisions as needed.
• Performance Management: Assist in developing and implementing performance management systems. Provide coaching to managers and employees to drive productivity and engagement.
• Additional HR Support: Complete other HR-related projects and tasks as assigned by department leadership.

Additional Qualifications

• Excellent business communication and interpersonal skills.
• Excellent verbal and written expression abilities.
• High level of diligence and strong work ethic (preserve confidentiality).
• Strong learning ability and adaptability.
• The ability to perform well under pressure.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 5+ years of HR experience, with a strong focus on employee relations, training, and recruitment preferred.

Pay Range

USD $70,304.00 - USD $85,000.00 /Yr.