REGIONAL MANAGER

JOB SUMMARY

The Regional Manager is responsible for overseeing a portfolio of 12-14 smaller unit count (15-170 units) affordable housing properties, ensuring strong financial performance, regulatory compliance, and operational excellence. This role requires strategic leadership, data-driven decision-making, and a strong ability to build relationships with internal and external stakeholders.

Key areas of responsibility include:

• Financial Performance & Asset Management
• Regulatory Compliance & Risk Management
• Leasing & Occupancy Strategy
• Facilities Oversight & Capital Planning
• Tenant & Community Relations
• Team Development & Leadership

This position requires a results-oriented leader who thrives in a fast-paced, mission-driven environment while maintaining a high standard of operational efficiency and compliance.

ESSENTIAL FUNCTIONS

Financial & Business Strategy:

• Oversee the financial performance of each assigned property, ensuring budget adherence, revenue growth, and cost control.
• Develop and execute market strategies to maintain 95%+ occupancy rates and optimize revenue.
• Monitor key performance indicators (KPIs) such as rent collection rates, delinquency trends, lease renewals, and financial variances.
• Prepare and present monthly, quarterly, and annual financial and operational reports to senior leadership.

Regulatory Compliance & Risk Management:

• Ensure 100% compliance with LIHTC, HUD, USDA, and Fair Housing regulations.
• Lead and oversee all regulatory audits, inspections, and compliance reporting (e.g., SHRA, CTCAC).
• Implement and enforce risk management strategies to mitigate legal and financial liabilities.

Property & Facilities Oversight:

• Conduct bi-weekly site visits to assess property conditions, curb appeal, and maintenance standards.
• Oversee capital improvement projects, working closely with vendors and contractors.

Leasing & Occupancy Management:

• Drive leasing strategies to maintain targeted occupancy and retention rates.
• Oversee marketing initiatives for lease-ups and renewals.
• Collaborate with Community Managers to ensure high resident satisfaction and engagement.

Team Leadership & Development:

• Lead, coach, and mentor a team of Community Managers and site staff.
• Develop and implement performance management plans to drive employee success.
• Ensure appropriate staffing levels at each community and oversee hiring, training, and retention strategies.

Stakeholder & Community Relations:

• Build strong relationships with residents, community organizations, and external partners to enhance engagement.
• Serve as the primary liaison with government agencies, investors, and housing authorities.
• Represent the company at industry events, housing forums, and community meetings.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

• Travel: Requires regular bi-weekly property visits and there may be a need for some periodic overnight travel.
• Physical Activity: Frequent standing, walking, bending, and occasional lifting (up to 30 lbs).
• Work Hours: Full-time, minimum 40 hours per week, with occasional evenings and weekends as needed.

WHAT WE OFFER

• Competitive salary based on experience.
• Comprehensive health, dental, and vision benefits.
• PTO, VACATION AND SICK TIME
• 403(B) with company match.
• Professional development opportunities and leadership training.