Regional Product Support Automation Expert - Aseptic Blower (M/F/D)

Aseptic Product Support ECA Automation Engineer is part of Product Support ECA organization. The job takes place mainly in the office but also with few missions onsite. In both situations you must secure the operational follow up technical support (on automation side) of all aseptic products related to the blowing platform, included associated trade equipment (chiller, inspection system, preform dumper...) through the whole life of the machine. You also have to secure that the colleagues (FSE, ISM, PMes, CCM, AFC) in contact with the customer are well supported through email, tickets, telephone and onsite missions. Main responsabilities include : -Execute troubleshooting on all aseptic Blower and associated trade equipment, concerning automation platform -Secure Non Conformity and warranty cost management -Support FSE during projects and service site execution on automation side -Apply RCA methodology on automation issues, driving data collection and preventive/corrective action -Provide daily telephone email and tickets support for automation issues to our customers -Consolidate the reliability of our solutions by participating to corrective action internally (engineering, workshop, O U) -Secure retrofit application on the blower concerning automation platform Finally, you is also in charge to secure the preparation and the distribution of the appropriate documentation concerning the troubleshooting of automation issues on blower aseptic equipment.