Regional Sales Manager
Posted Updated
Description
About Ricoh
A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference. When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.What you will be doing
The Regional Sales Manager is a hands-on sales leadership role with responsibility for both leading and developing the sales team and delivering personal sales results.
The role combines people leadership, regional sales management and direct customer responsibility. The Regional Sales Manager is expected to lead by example, actively manage customer relationships and opportunities, and contribute directly to the region's sales performance.
In addition to leading regional sales performance, the role has delegated authority to make key commercial decisions, including setting pricing, approving and signing quotations and tenders, negotiating customer agreements, and managing people-related and financial approvals within company guidelines.
Sales & Customer Management
- Take responsibility for customer development and sales activities within the assigned portfolio.
- Maintain direct personal sales responsibility, including customer relationships, opportunities and revenue targets.
- Drive sales growth, customer engagement and structured follow-up activities.
- Conduct customer meetings, joint customer visits and coordinate customer events.
- Deliver budgeted sales targets across Ricoh's product and service portfolio.
- Present relevant solutions to customers and maintain a strong understanding of Ricoh's offering.
- Prepare sales analyses and forecasts for the region.
- Develop and execute regional market and sales plans.
Leadership & People Management
- Lead, coach and develop the regional sales team in line with Ricoh's leadership philosophy.
- Act as a role model, demonstrating professional behaviour and commercial leadership.
- Manage recruitment, onboarding, performance reviews and employee development activities.
- Ensure the region has the skills and capabilities required to achieve business objectives.
- Support employee wellbeing and rehabilitation matters in partnership with HR.
- Provide ongoing coaching and implement performance improvement plans where required.
- Ensure employees can represent Ricoh professionally and communicate its solutions effectively.
Business Management & Compliance
- Ensure the region operates in accordance with Ricoh policies, procedures, leadership principles and The Ricoh Way.
- Maintain a professional approach in all internal and external interactions.
- Ensure customer and sales information is accurately maintained in Sibel within required timelines.
- Take responsibility for employee working conditions and the local work environment.
- Maintain awareness of Ricoh's products, services and business requirements.
Site Management
- Act as the local point of contact for office-related matters.
- Organise site meetings and activities that promote communication and engagement.
- Coordinate local work environment, environmental, information security and compliance activities.
- Lead annual workplace reviews and support audits and inspections.
- Identify, escalate and support resolution of risks, deficiencies and improvement opportunities.
- Maintain awareness of relevant legal, regulatory and Ricoh requirements and support local compliance.
- Promote awareness of emergency procedures, evacuation processes, recycling, information security and safe handling practices.
- Manage local supplier relationships and purchasing activities in line with central guidelines.
- Act in accordance with Ricoh policies, established working practices and The Ricoh Way.
You will ideally have
- Secondary education or equivalent qualification.
- Fluent in Swedish and English, both written and spoken.
- Valid B driving licence.
- Demonstrated success in sales and business development.
- Strong commercial negotiation and relationship management skills.
- Previous experience leading, coaching and developing teams.
- Proven ability to combine sales leadership with direct personal sales responsibility.
- Strong customer focus with excellent communication and stakeholder management skills.
- Ability to balance strategic thinking with a hands-on, commercially driven approach.