Senior Renewals Manager
Description
The Role
You'll lead end-to-end commercial renewal motions and contract modernizations for a designated book of accounts, aligning subscription commitments with client usage to drive long-term retention. Drawing on your commercial expertise and analytical background, you'll manage proactive orchestration ahead of renewal dates, streamline quote-to-cash workflows, and build scalable playbooks that power an expanding operational function.
This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.
What you'll do
- Own the end-to-end renewal lifecycle for a designated book of accounts, managing usage analysis, quote creation, approvals, and order form execution.
- Lead commercial conversations with customers to guide contract modernizations, aligning subscription terms with platform usage and business requirements.
- Partner cross-functionally with Account Executives and Customer Success Managers to streamline renewal workflows, maintain accurate pipeline forecasting, and ensure seamless customer handoffs.
- Leverage internal quote-to-cash systems and automation tools to efficiently manage active renewal cycles across both high-touch and scaled client segments.
- Maintain clean pipeline forecasting, system hygiene, and compliance across internal tools such as Salesforce and Ironclad.
- Contribute to the continuous improvement of renewal playbooks, best practices, and operational processes as the function expands.
About You
- You have at least 4+ years of experience in SaaS renewals, commercial sales, or revenue operations, with a proven track record of managing end-to-end contract negotiations.
- You are commercially minded and analytical, adept at evaluating usage data and metrics to structure mutually beneficial renewal agreements.
- You are comfortable managing a dynamic book of renewals, balancing high-touch commercial discussions with streamlined, process-driven workflows.
- You are a builder at heart who thrives in a dynamic environment, excited to contribute ideas and refine playbooks for a growing operational function.
- You have practical experience navigating CRMs and Quote-to-Cash platforms (such as Salesforce and Ironclad) and are comfortable utilizing automation tools to drive efficiency.
- You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role.
Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. We often revisit candidates who may have applied for a different role if something comes up that's a better fit.
The Team — GTM Strategy & Operations
The GTM Strategy & Operations team builds the engine behind an efficient, durable growth organization. Across strategy, planning, analytics, systems, and operations, the team sharpens how Everlaw segments markets, deploys resources, forecasts performance, and supports customer-facing teams. This work turns complex data into clear choices and scalable processes, helping the company grow with greater focus and discipline.
Total Rewards & Benefits
The annual base salary for this position is between $102,400 - $129,600, with a bonus of between $25,600 - $32,400, representing a 80/20 compensation split. Eligibility for the commission portion is performance-based and subject to the achievement of specific performance metrics, which are governed by Everlaw's policies and incentive plans. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The role's compensation is subject to change in the future.
Health & well-being
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Accounts for health and dependent care expenses
- Membership to Modern Health to support mental health and wellness
- Paid parental leave
- Company-sponsored life and disability insurance
Financial rewards
- Competitive equity grants, so you share in Everlaw's long-term growth
- 401(k) plan with company matching of up to 4% of eligible annual compensation
Growth & everyday perks
- 17 paid vacation days, 11 federal holidays, and paid sick leave
- Four "Everlawlidays" (additional paid company-wide days off) per year
- Annual allocation for learning & development and relevant professional membership dues
- Hybrid work with regular work-from-home days and flexibility for life's logistics
- Monthly home internet reimbursement, plus a stipend for your desk setup
- Catered lunch each workday, plus snacks and company-wide events in our offices
About Everlaw
When a lawsuit or investigation happens, teams must comb through vast amounts of electronic evidence — emails, documents, chats, files — to find what matters. That work is not a side task but the case itself, and where most of the time and money in litigation goes. Everlaw is the litigation and investigation management platform changing that, using AI to turn mountains of messy data into the handful of facts that win or lose a case, compressing weeks of work into hours.
We're the kind of place that's ranked #1 on G2 in our category and named a Great Place to Work™ by our own team. So if you want a front row seat to an industry in transformation, career-defining work you'll be proud to tell people about, and real upside at a company in control of its own destiny, we'd love to get to know you.
- #LI-KV1
- #LI-Hybrid
At Everlaw, you'll shape how AI re-wires the legal industry, at a category-leading business built on a mission to illuminate the truth.
Skills
As published by greenhouse · 14 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (5)
- LinkedIn Profile optional
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- Please confirm the city AND state you currently reside in:
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- If you selected Other, Career Fair, or Agency, please specify here optional
Pick from a list (8)
- Everlaw operates on a coordinated hybrid schedule, with expected in-office days of Monday, Wednesday and Thursday -- Are you willing and able to adhere to this model for our Oakland office? Note: We allow for flexibility as needed on an occasional basis and in-line with any accommodations.
- Are you authorized to work in the United States without restrictions?
- Will you now or in the future require any type of sponsorship for employment visa status (e.g. H1-B status)?)
- Have you previously worked in the e-discovery or legal tech/services industry?
- Are you subject to a non-compete agreement, non-disclosure agreement, confidentiality agreement, or other similar restrictive covenant agreement that could prohibit your being able to perform the duties associated with the position you are applying for?
- I understand, affirm, and agree that I am strictly prohibited from taking, using, or disclosing any information, electronic or otherwise, that any current or former employer treats or characterizes as trade secret, confidential, or proprietary. This prohibition applies to all stages of my relationship with Everlaw, including the application process, the interview process, and if hired, throughout my employment. I further understand and agree that I am strictly prohibited from placing or storing any such information on any of Everlaw’s systems or devices, including but not limited to computers, cell phones, or cloud storage.
- By agreeing to the affirmations above, I acknowledge my continuing legal obligations to my current and former employers. If I am subject to any prior written agreements that may restrict my ability to perform the duties of the position for which I am applying, I will detail those restrictions in the “Additional Information” section below and provide copies of such agreements to Everlaw.
- How did you hear about Everlaw?
Written answers (1)
- Additional Information optional