Residential Support Worker

Salary: £25,949 – £28,099 per annum, Plus £1758 island allowance per annum

Location: Stornoway,

Contract/Hours: Permanent, Full time 37 hours , Part time- 18.5 hours and Casual contracts available.

Benefits:

• Over 7 weeks inclusive paid leave and the option to buy or sell leave
• Cycle to work scheme
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages
• Up to 5% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers
• As part of our commitment to staff wellbeing, you’ll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.

A bit about the role

Residential Worker – Hillcrest House, Stornoway, Isle of Lewis.

Hillcrest House is a five-bedded Children’s home in Stornoway, Isle of Lewis. We provide high-quality, trauma-informed care to care-experienced children and young people, as well as short breaks for those with additional needs.

Our aim is simple: to create a safe, nurturing home where young people feel secure, valued, and able to thrive.

We are expanding and are looking to welcome Residential Workers who will be a consistent and supportive presence in the daily lives of our young people — people who understands that relationships change lives.

We are committed to supporting our staff through regular supervision, reflective practice, high quality training and ongoing professional development – because those that care for others deserve to be supported too.

How you'll help to create brighter futures

• Build trusting relationships using a trauma-informed, attachment-aware approach (Training provided)
• Respond to emotional and behavioural needs with empathy and consistency
• Support and contribute to individual care plans
• Plan and take part in activities that promote life skills, confidence and wellbeing
• Work as part of a 24/7 rota team, including evenings, weekends and sleep-ins (Sleep-ins are paid in addition to salary)
• Support daily routines and promote dignity and respect
• Work collaboratively with families and partner agencies
• Maintain clear, accurate records

Let's talk about you

You are caring, bringing warmth, compassion and a commitment to lifelong learning, and you’re motivated by the chance to make a real and lasting difference in young people’s lives. You understand that all behaviour is a form of communication that requires a calm, kind response and curiosity about what needs the young person is communicating.

You will have:

• A genuine interest in supporting care-experienced young people and children with disabilities
• An understanding of — or willingness to learn about — trauma-informed practice
• Experience in residential, childcare or social care settings is helpful, but we also welcome applicants with transferable skills from other people‑focused roles
• Experience supporting young people with a range of emotional or behavioural needs is helpful but full training and support is provided in our positive behaviour system
• A strong commitment to safeguarding
• Registered with the SSSC or willingness to do so within 6 months of employment
• SVQ 3 and/or HNC in Social Care (or willingness to work towards - we will fund and support you to achieve this)
• A commitment to ongoing professional development

This is rewarding work where your kindness, patience and people skills can have a lasting impact. If you’re someone who shows care, can stay calm and supportive in difficult moments and treats others with respect, you already have the foundations to thrive here. If you are ready to commit to making a lasting difference in young people’s lives, we would welcome your application.

Why Action for Children?

Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.

We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.

Will you join us?

How to apply

Contact: Please submit an application via our careers page. If you have any further questions, you can contact Jessica Jarvis at- [email protected] quoting reference 13834

Our Commitment to Equity, Inclusion and Anti-Racism

At Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.

We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under-represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.

We also encourage applications from men, who are under-represented in our Children’s Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.

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Job Description

See below for further information about working with us:

AfC Commitment Statement

Make a Difference - A Career in Residential Services