Sales / Account Manager
Posted Updated
Description
Benefits:
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Competitive salary
- Flexible schedule
- Paid holidays
About the Role
FASTSIGNS Oakland is seeking a driven, relationship-focused Sales / Account Manager to grow andmanage our client base across commercial, construction, and corporate accounts. The goalof this role is to build long-term client relationships, uncover new opportunities, and turnsignage and visual-communication needs into profitable, well-executed projects.
This is not an order-taking position; you will act as a trusted advisor to your clients, owningthe relationship from first conversation to final installation, while partnering with our Sales &Project Coordinator, design, production, and installation teams to deliver on every promise.
Core Responsibilities
- Business Development: Prospect and develop new accounts with generalcontractors, architects, property managers, facility managers, and businesses throughnetworking, referrals, outreach, and industry events.
- Account Management: Own a portfolio of key accounts, maintain regular contact,anticipate upcoming needs, and grow repeat business through proactive check-ins andaccount planning.
- Consultative Selling: Lead discovery conversations and site surveys to understandclient goals, brand standards, code requirements (including ADA and wayfinding), andbudgets, then recommend the right solutions.
- Quoting & Pricing: Work with the coordinator to build accurate estimates inCoreBridge POS, apply value-based pricing discipline, and present clear, professionalproposals that protect margin.
- Closing & Negotiation: Follow up consistently on open quotes, handle objections,negotiate terms, and secure signed approvals and deposits.
- Project Handoff & Oversight: Deliver complete, accurate job information to designand production, stay engaged through approvals and installation, and serve as theclient's main point of contact.
- Pipeline & Forecasting: Maintain an up-to-date sales pipeline, track activity andresults against goals, and report on forecasts, wins, and losses in weekly meetings.
Desired Skills & Qualifications
You do not need to check every box to apply. We're interested in your potential and attitude.
- Proven Sales Experience: 3+ years in B2B sales or account management; experiencein signage, printing, construction, or related trades is a strong plus.
- Relationship Builder: Confident, personable, and professional in person, on thephone, and over email with clients at every level.
- Hunter & Farmer Mindset: Equally motivated to open new doors and to deepenexisting client relationships.
- Business & Margin Awareness: Understands that not all revenue is good revenueand sells on value rather than price alone.
- Tech Savvy: Comfortable with Google Workspace, CRM tools, and capable of quicklylearning industry software like CoreBridge.
- Organized & Accountable: Manages multiple projects and deadlines, follows throughon commitments, and owns results.
- Adaptable Learner: Willing and eager to learn sign materials, fabrication methods,installation requirements, and technical sign standards.
- Valid Driver's License: Reliable transportation and a clean driving record for regularBay Area client visits.
What Success Looks Like in This Role
When you succeed, the whole team succeeds. In this role, your impact will be measuredthrough:
- Consistent growth in new accounts and repeat business from existing clients.
- Healthy close rates and profitable margins on the projects you sell.
- Clean, complete project handoffs that set production and installation up to win.
- Satisfied clients who return, refer others, and see us as their go-to signage partner.
- A full, accurate pipeline that helps the business plan and scale with confidence
Why Join FASTSIGNS Oakland?
We're a tight-knit, passionate team with a strong reputation for quality. Our clients include Sutter Health, Kaiser, major developers, and local institutions who trust us to deliver. You'll get hands-on training, real growth opportunities, and the chance to become a core face of our team in the field. This role is a great fit for someone who wants to build a long-term career in installation, signage, or related trades.
Company Information
FASTSIGNS Oakland provides custom signs, banners, graphics, and visual communications solutions for businesses and organizations across the Bay Area. We handle everything from design and production to installation and service, helping our clients communicate clearly and professionally in the built environment.
DEI Statement
At FASTSIGNS Oakland, we are committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We welcome applicants from all backgrounds and encourage individuals from underrepresented groups to apply.
EEO Statement
FASTSIGNS Oakland is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.